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Dudley Building Society: Savings reviews

View other Dudley Building Society products
4.83
Based on 3,756 reviews, last reviewed 26th Jun 2026
41% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Helpful staff I had problems with transferring money from my bank to the society and the staff on the phones could not have been more helpful. Reviewed on: 26th June 2026
Marian R's avatar
Marian R

Latest lowest rating:

1

i expected to be able to deal with my request at the... i expected to be able to deal with my request at the time, not have to re-visit the branch. Reviewed on: 7th March 2026
Mr PETER DAVIES's avatar
Mr PETER DAVIES
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About this product

Dudley Building Society have a range of savings accounts to choose from.

The amount you need to open an account varies depending on which one you choose. Dudley Building Society offer in-branch appointments if you need some help figuring out how to make the most of your savings.

Dudley Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Dudley Building Society before, you can also leave a review and share your experience.

Review Dudley Building Society: Savings now

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Dudley Building Society Savings reviews (3756)

Don't seem to tke security seriously

1
I opened an account and transferred money in but was unable to access it because of an incompatibility issue with an F-Secure banking protection. I raised it with them and was passed to their back office - they said they would look into it after I refused to turn it off and conpromise my pc and a/c. And when they didn't get back to me I asked again - ignored. In the end I rang the custiomer service and asked for written confirmation they had rec'd the money, which I got. F-Secure is Talk Talks partner internet and banking protection and I never had an issue with other bank sites. Reviewed on: 8th March 2023
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Dudley Building Society Branch Review

5
Tracy could see we were struggling to stand at the counter so took us to a side room so we could sit down to be served. Outstanding service. Reviewed on: 28th February 2023
Verified Member's avatar
Verified Member

Dudley Building Society Branch Review

5
I had travelled from London to help my elderly father with his accounts. Tracy dealt with me straight away as I was about to travel back home. Excellent! Reviewed on: 28th February 2023
Verified Member's avatar
Verified Member

Dudley Building Society Branch Review

5
Always very helpful and friendly. Reviewed on: 28th February 2023
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Verified Member

Dudley Building Society Branch Review

5
Thank you for dealing with my request instantly, especially during your lunch hour. Reviewed on: 27th February 2023
Verified Member's avatar
Verified Member

Dudley Building Society Branch Review

4
Could not be better. Helped with what I asked for. Reviewed on: 27th February 2023
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Verified Member

Dudley Building Society Branch Review

5
Very easy to set-up new account and was explained properly. Reviewed on: 27th February 2023
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Verified Member

Remarkable Service

5
I have never in all my life experience d such amazing and efficient service as that provided by the staff of Dudley Building Society. From my initial enquiry right through to the Unincorporated Two Year Fixed Rate Bond account being opened. Staff ( particularly Claire Bryan) were so kind and helpful and sorted everything for me in a matter of days. We'll done Dudley Building Society you really deserve all the praise you receive. Many thanks, Peter Roberts Reviewed on: 27th February 2023
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Dudley Building Society Branch Review

5
Lindsey was very much a helpful and pleasant lady. We got on fine with her. Reviewed on: 24th February 2023
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Verified Member

Dudley Building Society Branch Review

5
Very good customer service by Brenda. Reviewed on: 24th February 2023
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Verified Member

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