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Dudley Building Society: Savings reviews

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4.87
Based on 3,726 reviews, last reviewed 2nd Mar 2026
69% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Savings Enquiry We went to discuss an ISA, the staff were so friendly and helpful.It made our experience a very happy and positive one Reviewed on: 2nd March 2026
Katey B's avatar
Katey B

Latest lowest rating:

1

Hands down the worst company (yes, not just banks) I... Hands down the worst company (yes, not just banks) I’ve ever dealt with. 14 weeks later and I’m still waiting for a decision on a mortgage application... Read more Reviewed on: 11th June 2025
Nick M's avatar
Nick M
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About this product

Dudley Building Society savings reviews can help you to find out more about life at Dudley Building Society. How easy is it to contact Dudley Building Society? And how friendly are they? Our Dudley Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Dudley Building Society Savings reviews (3726)

Review of the Dudley Building Society, Savings:

In branch service review

5
Brilliant service as normal. Go out of their way to please customers. Reviewed on: 26th October 2024
Verified Member's avatar
Verified Member

In branch service review

5
Paulette was very professional in her communication and knowledge all the available savings options - very helpful customer service and friendly approach. Reviewed on: 27th June 2025

In branch service review

5
Paulette was extremely helpful today. Reviewed on: 27th June 2025

Why did I close my account? Didn’t want to!

5
Recently closed my account due to needing money for a new house. No other reason. Always been happy with the society. I posted the withdrawal form at 5.30pm and the money was in my bank account the next day. What a result and great communication throughout the process. Thanks! Reviewed on: 26th June 2025
Anne R's avatar
Anne R

In branch service review

5
Personal service. Ability to deal with in house. Reviewed on: 26th June 2025

In branch service review

5
Personal attendance in pre arranged appointment and an actual passbook. Reviewed on: 26th June 2025

In branch service review

5
Very professional, all explained very clearly, answered all our questions. Reviewed on: 26th June 2025

In branch service review

5
Great friendly service, Julie was really knowledgeable and explained everything clearly. Reviewed on: 26th June 2025

In branch service review

5
Very good experience and informative staff. Reviewed on: 26th June 2025

In branch service review

5
Options Clearly explained and discussed customer advisor very helpful. Reviewed on: 26th June 2025

In branch service review

5
Always so helpful and professional. Reviewed on: 26th June 2025

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