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Dudley Building Society: Savings reviews

View other Dudley Building Society products
4.82
Based on 3,757 reviews, last reviewed 29th Jun 2026
26% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

A high level of management expenses A fairly standard building society but with high management expenses. This means that there is less money to fund interest for savers, so I mainly sa... Read more Reviewed on: 29th June 2026
Thomas K's avatar
Thomas K

Latest lowest rating:

1

i expected to be able to deal with my request at the... i expected to be able to deal with my request at the time, not have to re-visit the branch. Reviewed on: 7th March 2026
Mr PETER DAVIES's avatar
Mr PETER DAVIES
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About this product

Dudley Building Society have a range of savings accounts to choose from.

The amount you need to open an account varies depending on which one you choose. Dudley Building Society offer in-branch appointments if you need some help figuring out how to make the most of your savings.

Dudley Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Dudley Building Society before, you can also leave a review and share your experience.

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Dudley Building Society Savings reviews (3757)

Dudley Building Society Branch Review

5
Always a fabulous service with a smile. Reviewed on: 28th February 2022
Verified Member's avatar
Verified Member

Dudley Building Society Branch Review

5
My husband struggles to come into branch to withdraw his money but the csa told me I could go on his account to sign and helped me with the forms. So easy. Reviewed on: 28th February 2022
Verified Member's avatar
Verified Member

Dudley Building Society Branch Review

5
Both Lorna and Elenor explained ease of account and procedures. Reviewed on: 28th February 2022
Verified Member's avatar
Verified Member

Good interest rate on the Regular Saver

5
I chose Dudley as it has a good interest rate on their Regular Saver account (especially given interest rates are low currently. Also easy to apply online too. Reviewed on: 18th February 2022
Verified Member Dudley BS's avatar
Verified Member Dudley BS

A real mutual building society

5
Been a member for a year or so now I have been really impressed with their savings rates. Opened a regular savings account recently the communication by online and post has been excellent. Would really recommend the Dudley Reviewed on: 16th February 2022
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Wastefulness

2
I have recently opened online account from another Dudley savings account. All went extremely well and was completed online and with secure messaging. However, today I received additional correspondence in post ref ESAVNXAC. This was totally unnecessary as this account is now up and running. Also it was posted with 2 x 1st class stamps. A waste of 2 stamps, 2 pages and envelope and time to produce. We receive very poor interest on our savings and this is a complete waste. Reviewed on: 15th February 2022
Verified Member Dudley BS's avatar
Verified Member Dudley BS
Reply from Dudley Building Society Thank you for your feedback. We're sorry to hear that you felt that our correspondence was wasteful. The correspondence you received outlines some important information that our members find to be useful when they open a new account, but we understand your concerns and will take your feedback on board. Response date: 17th February 2022
Dudley Building Society Logo
Dudley Building Society

Admistration wastefulness

3
I have recently opened online account from another Dudley savings account. All went extremely well and was completed online and with secure messaging. However, today I received additional correspondence in post ref ESAVNXAC. This was totally unnecessary as this account is now up and running. Also it was posted with a 1st class stamp. A waste of stamp, 2 pages and envelope and time to produce. We receive very poor interest on our savings and this is a complete waste. Reviewed on: 15th February 2022
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Friendly & Helpul

5
Excellent customer support, a pleasure to actually speak to a real person who was genuine and friendly. My query was answered quickly and clearly, and I was more than happy with the service provided. A refreshing change from a lot of other Banks and their call centres. Reviewed on: 14th February 2022
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Ease of On-Line Savings access and operation

5
Recently opened an On Line Savings account. On Line process really easy to use Reviewed on: 13th February 2022
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Great customer service

4
I needed to get some information on how tbe accounts work etc and the advice evidence was clear and concise. Reviewed on: 8th February 2022
Verified Member Dudley BS's avatar
Verified Member Dudley BS

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