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Dudley Building Society: Savings reviews

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4.87
Based on 3,734 reviews, last reviewed 16th Mar 2026
59% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Very good service explaining all our options and the... Very good service explaining all our options and the lady who attended to us was very knowledgeable and kind. Reviewed on: 16th March 2026
Alan 's avatar
Alan

Latest lowest rating:

1

i expected to be able to deal with my request at the... i expected to be able to deal with my request at the time, not have to re-visit the branch. Reviewed on: 7th March 2026
Mr PETER DAVIES's avatar
Mr PETER DAVIES
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About this product

Dudley Building Society savings reviews can help you to find out more about life at Dudley Building Society. How easy is it to contact Dudley Building Society? And how friendly are they? Our Dudley Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Dudley Building Society Savings reviews (3734)

Brierley Hill branch review

5
Great service, had to reactivate my ISA had a lovely chat whilst she was doing it Reviewed on: 13th June 2021
Brierley Hill branch customer's avatar
Brierley Hill branch customer

Dudley branch review

5
Beneficial advice, I dont believe anything needs improvement at the moment Reviewed on: 13th June 2021
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Dudley branch customer

Dudley branch review

5
Been a member since 1983 you've always been first class Reviewed on: 12th June 2021
Dudley branch customer's avatar
Dudley branch customer

Dudley branch review

5
Never had any issues or concerns with any branch I have visited Reviewed on: 11th June 2021
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Dudley branch customer

JISA application

5
I opened a second JISA for my newborn daughter. Acc opening was quick and easy, staff was friendly and I fully recommend them to anyone. I hadn't brought my passport so the staff member held the account opening process for me so I could pop back and return with it. Amazing service from an amazing company. Reviewed on: 10th June 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Dudley branch review

5
No improvements, personal service given Reviewed on: 9th June 2021
Dudley branch customer's avatar
Dudley branch customer

NEEDS TO INNOVATE

3
Staff are always very helpful on the telephone etc., but everything would be so much better if savings could be managed on-line Reviewed on: 9th June 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS
Reply from Dudley Building Society We have now launched our brand new Online Service which allows you to manage your accounts with us whether you’re on the go or from the comfort of your home. Once registered you can view your existing accounts, send us secure messages, and apply for our One Year Regular Saver Online. All you need to register is an up to date mobile number on our system and your roll/reference or account number. To get started please visit dudleybuildingsociety.co.uk/online-service/ Response date: 23rd June 2021
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Dudley Building Society

Efficiency and Personal Touch

5
The Dudley is a very efficient society, and the staff there provide a very friendly and personal touch. I live in the North West of England, and haven’t actually been to a branch. I deal with the Dudley online or via telephone. The customer service provided over the phone is second to none. I’m always made to feel like a very valued customer whenever I call. The transactions are always dealt with great attention and care. First class … simple as that. Reviewed on: 9th June 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Brierley Hill branch review

5
She is always so helpful and smiley Reviewed on: 8th June 2021
Brierley Hill branch customer's avatar
Brierley Hill branch customer

Regular Savings

4
Easy to set up the Regular Saver Staff are helpful with setting up the saver I can forget about it once the standing order is set up The rate of interest is better than many of the competitors Reviewed on: 8th June 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

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