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Dudley Building Society: Savings reviews

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4.87
Based on 3,734 reviews, last reviewed 16th Mar 2026
61% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Very good service explaining all our options and the... Very good service explaining all our options and the lady who attended to us was very knowledgeable and kind. Reviewed on: 16th March 2026
Alan 's avatar
Alan

Latest lowest rating:

1

i expected to be able to deal with my request at the... i expected to be able to deal with my request at the time, not have to re-visit the branch. Reviewed on: 7th March 2026
Mr PETER DAVIES's avatar
Mr PETER DAVIES
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About this product

Dudley Building Society savings reviews can help you to find out more about life at Dudley Building Society. How easy is it to contact Dudley Building Society? And how friendly are they? Our Dudley Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Dudley Building Society Savings reviews (3734)

Review of the Dudley Building Society, Savings:

In branch service review

5
Great service and good products. Reviewed on: 25th October 2024
Verified Member's avatar
Verified Member

Excellent service: knowledgeable, willing and friendly.

5
All queries fully discussed and answered. Reviewed on: 12th May 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Dudley Branch review

5
I have used your branch for many years I was 30, now i'm 70 so Thank you all especially Mr Jonson Reviewed on: 12th May 2021
Dudley Branch customer's avatar
Dudley Branch customer

Brierley Hill Branch review

5
I was delighted that she opened my account straight away, the service I had received today was outstanding compared to the service I received at the West Brom! Reviewed on: 11th May 2021
Brierley Hill Branch customer's avatar
Brierley Hill Branch customer

Dudley Branch review

5
I prefer the face to face contact Reviewed on: 11th May 2021
Dudley Branch customer's avatar
Dudley Branch customer

Easy efficiency

5
Opening savings accounts by post or online has been very easy. The response time has been unbelievably rapid. The facility to send messages online is excellent, as is the speedy response to any query. All in all, total satisfaction. Reviewed on: 11th May 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Had. Pass books made up to date

4
All went ok. Had my data reviewed Reviewed on: 11th May 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

New Reg Saver account

5
It was very easy to open up my new 1 year regular saver bond. I did have a query about about which was easily resolved by a quick phone call. Thank you Dudley for making the process so easy. Reviewed on: 11th May 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Dudley Branch review

5
Very efficient, organising an appointment, and dealt with in branch, could not fault it Reviewed on: 10th May 2021
Dudley Branch customer's avatar
Dudley Branch customer

Brilliant

5
I used the online messaging service about a question I had relating to my account, I got a message back within the hour which is brilliant service, very informative. Reviewed on: 10th May 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Setting up nominated account for withdrawals.

5
My online message was responded to the same day, and the customer services person dealing with my query was extemely helpful, to the extent of phoning me to ensure that all was resolved to my satisfaction. My online experience with the Dudley has been on an altogether higher level than that with some other building societies. Reviewed on: 7th May 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

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