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Dudley Building Society: Savings reviews

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4.86
Based on 3,741 reviews, last reviewed 13th May 2026
28% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I've been with DBS for years now and they've always... I've been with DBS for years now and they've always been helpful and easy to work with. The interest is decent and overall it's a reliable service. Reviewed on: 13th May 2026
Grant 's avatar
Grant

Latest lowest rating:

1

i expected to be able to deal with my request at the... i expected to be able to deal with my request at the time, not have to re-visit the branch. Reviewed on: 7th March 2026
Mr PETER DAVIES's avatar
Mr PETER DAVIES
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About this product

Dudley Building Society have a range of savings accounts to choose from.

The amount you need to open an account varies depending on which one you choose. Dudley Building Society offer in-branch appointments if you need some help figuring out how to make the most of your savings.

Dudley Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Dudley Building Society before, you can also leave a review and share your experience.

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Dudley Building Society Savings reviews (3741)

Brierley Hill Branch review

5
I was delighted that she opened my account straight away, the service I had received today was outstanding compared to the service I received at the West Brom! Reviewed on: 11th May 2021
Brierley Hill Branch customer's avatar
Brierley Hill Branch customer

Dudley Branch review

5
I prefer the face to face contact Reviewed on: 11th May 2021
Dudley Branch customer's avatar
Dudley Branch customer

Easy efficiency

5
Opening savings accounts by post or online has been very easy. The response time has been unbelievably rapid. The facility to send messages online is excellent, as is the speedy response to any query. All in all, total satisfaction. Reviewed on: 11th May 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Had. Pass books made up to date

4
All went ok. Had my data reviewed Reviewed on: 11th May 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

New Reg Saver account

5
It was very easy to open up my new 1 year regular saver bond. I did have a query about about which was easily resolved by a quick phone call. Thank you Dudley for making the process so easy. Reviewed on: 11th May 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Dudley Branch review

5
Very efficient, organising an appointment, and dealt with in branch, could not fault it Reviewed on: 10th May 2021
Dudley Branch customer's avatar
Dudley Branch customer

Brilliant

5
I used the online messaging service about a question I had relating to my account, I got a message back within the hour which is brilliant service, very informative. Reviewed on: 10th May 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Setting up nominated account for withdrawals.

5
My online message was responded to the same day, and the customer services person dealing with my query was extemely helpful, to the extent of phoning me to ensure that all was resolved to my satisfaction. My online experience with the Dudley has been on an altogether higher level than that with some other building societies. Reviewed on: 7th May 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Dudley Branch review

5
More facilities for blind people or impaired vision Reviewed on: 6th May 2021
Dudley Branch customer's avatar
Dudley Branch customer

looks good.

5
helpful, speedy and efficient way to set up account. Reviewed on: 6th May 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

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