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Dudley Building Society: Savings reviews

View other Dudley Building Society products
4.83
Based on 3,765 reviews, last reviewed 3rd Jul 2026
9% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Very good service - best of the building societies. Very good service - best of the building societies. Reviewed on: 3rd July 2026
Shirley B's avatar
Shirley B

Latest lowest rating:

1

i expected to be able to deal with my request at the... i expected to be able to deal with my request at the time, not have to re-visit the branch. Reviewed on: 7th March 2026
Mr PETER DAVIES's avatar
Mr PETER DAVIES
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About this product

Dudley Building Society have a range of savings accounts to choose from.

The amount you need to open an account varies depending on which one you choose. Dudley Building Society offer in-branch appointments if you need some help figuring out how to make the most of your savings.

Dudley Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Dudley Building Society before, you can also leave a review and share your experience.

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Dudley Building Society Savings reviews (3765)

Telephone enquiry

5
Hoe refreshing and, these days, rare for a telephone to be answered promptly. My enquiry was dealt with quickly, courteously and effectively. Reviewed on: 19th May 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Patient knowledgeable staff

5
Took their time with me, even though the office was getting busy (some customers were clearly getting impatient) and I felt that the service and advice was very good Reviewed on: 18th May 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Brierley Hill Branch review

5
Staff are always cheerfu and efficient Reviewed on: 17th May 2021
Brierley Hill Branch customer's avatar
Brierley Hill Branch customer

Gornal Wood Branch review

5
Had great difficulty finding payment form on new website. Branch had to find it for me Reviewed on: 16th May 2021
Gornal Wood Branch customer's avatar
Gornal Wood Branch customer
Reply from Dudley Building Society We really appreciate your feedback on the new website and we have now made amendments to ensure documents are easier to locate. We have created a new page called ‘Useful Savings Documents’. The link to this page can be found on the help and support section of the homepage, the savings menu drop down and the existing customers page. We hope that the changes will make it easier for you to find all of our useful documents in the future. Response date: 23rd June 2021
Dudley Building Society Logo
Dudley Building Society

Brierley Hill Branch review

5
Cathy was lovely and my husband thought she was friendly and chatty. She opened our joint acc Reviewed on: 16th May 2021
Brierley Hill Branch customer's avatar
Brierley Hill Branch customer

Very Happy Customer!

5
I have been using this Building Society for 25 years now. Staff are always very helpful and friendly. Here' s to another 25 years or more. Reviewed on: 15th May 2021
Joanne Portman's avatar
Joanne Portman

A Very Happy Customer!

5
I have been with this building society for 25 years now. Always welcoming and always very helpful, no matter who you go to.Keep up the good work everyone, here's to another 25 years or more. Reviewed on: 15th May 2021
Joanne Portman's avatar
Joanne Portman

Kingswinford Branch review

4
Quite difficult to hear in branch, but customer service good and lovely staff Reviewed on: 15th May 2021
Kingswinford Branch customer's avatar
Kingswinford Branch customer

Brierley Hill Branch review

5
Convenient and very friendly helpful staff Reviewed on: 15th May 2021
Brierley Hill Branch customer's avatar
Brierley Hill Branch customer

Kingswinford Branch review

5
Open branch in Penn area of Wolverhampton (spoke to Lisa) keep account books Reviewed on: 14th May 2021
Kingswinford Branch customer's avatar
Kingswinford Branch customer

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