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Dudley Building Society: Savings reviews

Name: Savings
Rating: 4.86 (3741 reviews)

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4.86

Based on 3,741 reviews, last reviewed 13th May 2026

28% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I've been with DBS for years now and they've always... I've been with DBS for years now and they've always been helpful and easy to work with. The interest is decent and overall it's a reliable service. Reviewed on: 13th May 2026

Latest lowest rating:

1

i expected to be able to deal with my request at the... i expected to be able to deal with my request at the time, not have to re-visit the branch. Reviewed on: 7th March 2026

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About this product

Dudley Building Society have a range of savings accounts to choose from.

The amount you need to open an account varies depending on which one you choose. Dudley Building Society offer in-branch appointments if you need some help figuring out how to make the most of your savings.

Dudley Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Dudley Building Society before, you can also leave a review and share your experience.

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Dudley Building Society Savings reviews (3741)

Local

The Dudley building society is local and the staff are very friendly and helpful Reviewed on: 9th April 2021

1st Class Customer Service

Each time I’ve contacted Dudley Building Society I always receive 1st class customer service. I know I can rely on them to help me when they say they will. They have always delivered, if they say they are going to do something they do. I’ve spoken to different people & they all have the same ethos. It’s a pleasure dealing with them Reviewed on: 9th April 2021

Friendly and efficient.

I only recently joined Dudley. I'd had a regular saver with M&S, but the product was withdrawn, along with its current account. I switched to a new provider for my current account and Dudley for the regular saver. I, therefore, didn't have a statement from my new provider (which was required to set up my Dudley account) as I'd not been with them long enough. A couple of minutes on the phone with Emma and she'd got everything sorted. It was a pleasure to speak with her. She was natural, professional and friendly; not at all over the top and gushing. Would definitely recommend Dudley for the excellent service. Reviewed on: 9th April 2021

Really nice & awesome to deal with.

Easy & lovely to get information fromay them. Reviewed on: 9th April 2021

Excellent!

I am very pleased with the way Dudley Building Society has treated myself and my family over the years. They are always very friendly, helpful and professional and would highly recommend them Reviewed on: 9th April 2021

Friendly, personal service

Helpful staff Felt happy that they were deal with everything efficiently. Reviewed on: 9th April 2021

Building Society - V - High Street Banks

Throughout the COVID 19 pandemic, we were continually advised by the Dudley Building Society as to their necessary changes in service in order to avoid fruitless visits. As usual, all business was conducted within a friendly professional atmosphere with little interruption to their normal excellent service. This sort of service is alien to my High Street bank. Reviewed on: 9th April 2021

Taking care when we need them

DBS look after our savings and have always given us good advice, bearing in mind what we wanted. During the pandemic they have kept us informed by email and have reassured us that we are doing the right kind of savings for our needs. Thank you so very much. Reviewed on: 9th April 2021

Great customer service

Always an efficient and friendly response to a query both on the telephone and by mail. Reviewed on: 9th April 2021

Excellent staff contacts

Paid some money in on a bank holiday and it didn't appear on the statement, phoned the bank and they were brilliant at explaining how it worked. Excellent response from them highly recommended Reviewed on: 9th April 2021

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