Smart Money People Logo
Go to business site
Share this page
Link copied

Dudley Building Society: Savings reviews

View other Dudley Building Society products
4.87
Based on 3,735 reviews, last reviewed 25th Mar 2026
55% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Recommend for savings Have several savings accounts from Dudley. Very impressed with the customer service. Have been to several branches and always sorted things. Would be ... Read more Reviewed on: 25th March 2026
Andy's avatar
Andy

Latest lowest rating:

1

i expected to be able to deal with my request at the... i expected to be able to deal with my request at the time, not have to re-visit the branch. Reviewed on: 7th March 2026
Mr PETER DAVIES's avatar
Mr PETER DAVIES
Visit provider site Read all reviews See your review

About this product

Dudley Building Society savings reviews can help you to find out more about life at Dudley Building Society. How easy is it to contact Dudley Building Society? And how friendly are they? Our Dudley Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Dudley Building Society Savings reviews (3735)

Review of the Dudley Building Society, Savings:

Member Review

5
Local and friendly service. Good advice. Reviewed on: 3rd February 2018
Gornal Wood Branch review's avatar
Gornal Wood Branch review

Dudley branch review

5
We like face to face contact with the staff who are always pleasant and very welcoming and helpful Reviewed on: 21st October 2020
Dudley branch customer's avatar
Dudley branch customer

Very good

5
Very good quick and Straight to the point service Reviewed on: 21st October 2020
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Quick service

4
Information provided promptly as requested Reviewed on: 21st October 2020
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Great service

5
I rang up Dudley branch for information and had good friendly service Reviewed on: 21st October 2020
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Friendly and good service .

5
Very understanding and courteous , when I rang up and enquired about your new account details and sort code that I needed for making sure that the standing order that I transfer once a month would be right. Thanks again great communications and down to earth understanding. Reviewed on: 21st October 2020
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Mrs Patricia Morris

5
Customer service was excellent provided clear information on interest to match my needs. Taking care of my needs by providing and delivering professional advice Reviewed on: 21st October 2020
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Gornal Wood branch review

5
Don't recommend anyone or anything Reviewed on: 20th October 2020
Gornal Wood branch customer's avatar
Gornal Wood branch customer

Kingswinford branch review

5
All very friendly and helpful. smiley faces Reviewed on: 20th October 2020
Kingswinford branch customer's avatar
Kingswinford branch customer

Dudley branch review

5
the staff are very helpful always pleasant and friendly Reviewed on: 20th October 2020
Dudley branch customer's avatar
Dudley branch customer

Good customer service

5
Following the recent changes, Dan gave good advice and checked my account to reassure that the payment had been received. He advised on future dealings with regard to covid. He was very polite and extremely helpful Reviewed on: 20th October 2020
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Do you have a different Dudley Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Dudley Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill