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Dudley Building Society: Savings reviews

Name: Savings
Rating: 4.83 (3765 reviews)

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4.83

Based on 3,765 reviews, last reviewed 3rd Jul 2026

9% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Very good service - best of the building societies. Very good service - best of the building societies. Reviewed on: 3rd July 2026

Latest lowest rating:

1

i expected to be able to deal with my request at the... i expected to be able to deal with my request at the time, not have to re-visit the branch. Reviewed on: 7th March 2026

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About this product

Dudley Building Society have a range of savings accounts to choose from.

The amount you need to open an account varies depending on which one you choose. Dudley Building Society offer in-branch appointments if you need some help figuring out how to make the most of your savings.

Dudley Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Dudley Building Society before, you can also leave a review and share your experience.

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Dudley Building Society Savings reviews (3765)

Friendly and Helpful Staff

I am always satisfied with the way I am treated by the staff and now that the On-line facility is available for voting, I hope it will be extended to On-line banking in the near future. Reviewed on: 18th June 2020

excellent customer sevices

visited Dudley building society found the staff helpful excellent service provided over the counter. Reviewed on: 18th June 2020

NICE AND EASY TRANSACTION

WENT INTO THE PERTON BRANCH AND WAS GREETED BY A GENTLEMAN (WOLVES FAN) AND A LOVELY YOUNG LADY WHO WERE BOTH VERY HELPFUL WITH MY TRANSACTION WONDERFUL CUSTOMER SERVICE TOO ***** EXCELLENT SERVICE SHAME ABOUT THE INTEREST RATE Reviewed on: 18th June 2020

Great service, great rates!

I have a basic small monthly saver, which I have had for many years. I occasionally have a question, mainly annual telecall re interest paid (to do my tax return). Always a quick answer and pleasant telephone manner from the Society. Thank you! Reviewed on: 18th June 2020

Efficient contacts.

Efficient replies to questions in a professional manner. Employee knowledge seems impressive and is always delivered in a pleasant style. Quick responses to questions in a number of communicative forms. Reviewed on: 17th June 2020

Friendly

Generally staff are friendly but they are always helpful. Have dealt with people in venue and telephone, most supportive. However in recent times not being able to access some things simply on line would have aided. Reviewed on: 17th June 2020

Will certainly recommend

Products suit my requirements at the moment Reviewed on: 17th June 2020

Saving

Staff are very help wrt new and improved products Reviewed on: 17th June 2020

Very good and helpful building society.

Very helpful and friendly staff. Reviewed on: 17th June 2020

Very helpful

Great Building society . Some of the way of working looks a bit out dated. But very personal and friendly . Reviewed on: 17th June 2020

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