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Dudley Building Society: Savings reviews

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4.87
Based on 3,735 reviews, last reviewed 25th Mar 2026
55% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Recommend for savings Have several savings accounts from Dudley. Very impressed with the customer service. Have been to several branches and always sorted things. Would be ... Read more Reviewed on: 25th March 2026
Andy's avatar
Andy

Latest lowest rating:

1

i expected to be able to deal with my request at the... i expected to be able to deal with my request at the time, not have to re-visit the branch. Reviewed on: 7th March 2026
Mr PETER DAVIES's avatar
Mr PETER DAVIES
Visit provider site Read all reviews See your review

About this product

Dudley Building Society savings reviews can help you to find out more about life at Dudley Building Society. How easy is it to contact Dudley Building Society? And how friendly are they? Our Dudley Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Dudley Building Society Savings reviews (3735)

Review of the Dudley Building Society, Savings:

In branch service review

5
Good friendly service, staff very helpful and made changing accounts easy. Reviewed on: 25th October 2024
Verified Member's avatar
Verified Member

Brierley Hill branch review

5
Always very pleasant and helpful. In the branch (but not so at head office), which I like, and very enthusiastic Reviewed on: 25th January 2020
Brierley Hill branch customer's avatar
Brierley Hill branch customer

Dudley branch review

5
Long wait for appointments, but fortunately the kind lady/cashier was able to open the fixed rate bond for me. Reviewed on: 25th January 2020
Dudley branch customer's avatar
Dudley branch customer

Perton branch review

5
Straight forward and friendly service. Very helpful. Reviewed on: 25th January 2020
Perton branch customer's avatar
Perton branch customer

Unable to answer my question

1
From your own passbook description you were unable to tell me the rate of interest rate on the account, which is laughable if it wasn’t so serious. What is worse I was responding to a letter encouraging me to contact you regarding a further ISA subscription, which suffice to say I won’t be making now. Reviewed on: 24th January 2020
Verified Member Dudley BS's avatar
Verified Member Dudley BS
Reply from Dudley Building Society Hi, we are really sorry that your experience hasn't been a positive one. We'd really like to find out more about what has happened and how we can help resolve the issue. If you would like to contact us directly on 01384 231414 or email [email protected], a member of our team will be able to help. Thank you. Response date: 28th January 2020
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Dudley Building Society

Perton branch review

5
Great customer service, friendly and efficient. Reviewed on: 24th January 2020
Perton branch customer's avatar
Perton branch customer

Excellent customer service

5
Lady on phone was very nice and helpful Reviewed on: 23rd January 2020
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Brierley Hill branch review

5
I was shown my new interest rates and I was dealt with very professionaly by Jo, excellent service Reviewed on: 23rd January 2020
Brierley Hill branch customer's avatar
Brierley Hill branch customer

Dudley branch review

5
Excellent service very good advice. Reviewed on: 23rd January 2020
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Dudley branch customer

Dudley branch review

2
For prompt attention to my requirement. Reviewed on: 23rd January 2020
Dudley branch customer's avatar
Dudley branch customer

Dudley branch review

5
I like the personal attention and the way the society operates. Can't think of any improvement. Reviewed on: 22nd January 2020
Dudley branch customer's avatar
Dudley branch customer

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