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Dudley Building Society: Savings reviews

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4.86
Based on 3,741 reviews, last reviewed 13th May 2026
28% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I've been with DBS for years now and they've always... I've been with DBS for years now and they've always been helpful and easy to work with. The interest is decent and overall it's a reliable service. Reviewed on: 13th May 2026
Grant 's avatar
Grant

Latest lowest rating:

1

i expected to be able to deal with my request at the... i expected to be able to deal with my request at the time, not have to re-visit the branch. Reviewed on: 7th March 2026
Mr PETER DAVIES's avatar
Mr PETER DAVIES
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About this product

Dudley Building Society have a range of savings accounts to choose from.

The amount you need to open an account varies depending on which one you choose. Dudley Building Society offer in-branch appointments if you need some help figuring out how to make the most of your savings.

Dudley Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Dudley Building Society before, you can also leave a review and share your experience.

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Dudley Building Society Savings reviews (3741)

Unable to answer my question

1
From your own passbook description you were unable to tell me the rate of interest rate on the account, which is laughable if it wasn’t so serious. What is worse I was responding to a letter encouraging me to contact you regarding a further ISA subscription, which suffice to say I won’t be making now. Reviewed on: 24th January 2020
Verified Member Dudley BS's avatar
Verified Member Dudley BS
Reply from Dudley Building Society Hi, we are really sorry that your experience hasn't been a positive one. We'd really like to find out more about what has happened and how we can help resolve the issue. If you would like to contact us directly on 01384 231414 or email [email protected], a member of our team will be able to help. Thank you. Response date: 28th January 2020
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Dudley Building Society

Perton branch review

5
Great customer service, friendly and efficient. Reviewed on: 24th January 2020
Perton branch customer's avatar
Perton branch customer

Excellent customer service

5
Lady on phone was very nice and helpful Reviewed on: 23rd January 2020
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Brierley Hill branch review

5
I was shown my new interest rates and I was dealt with very professionaly by Jo, excellent service Reviewed on: 23rd January 2020
Brierley Hill branch customer's avatar
Brierley Hill branch customer

Dudley branch review

5
Excellent service very good advice. Reviewed on: 23rd January 2020
Dudley branch customer's avatar
Dudley branch customer

Dudley branch review

2
For prompt attention to my requirement. Reviewed on: 23rd January 2020
Dudley branch customer's avatar
Dudley branch customer

Dudley branch review

5
I like the personal attention and the way the society operates. Can't think of any improvement. Reviewed on: 22nd January 2020
Dudley branch customer's avatar
Dudley branch customer

Perton branch review

5
The staff are so very nice, welcoming and really helpful. Reviewed on: 22nd January 2020
Perton branch customer's avatar
Perton branch customer

Dudley branch review

4
Helpful staff, convenient location and like having a passbook. Reviewed on: 22nd January 2020
Dudley branch customer's avatar
Dudley branch customer

Gornal Wood branch review

5
Served by Charlotte, friendly and very helpful. Reviewed on: 21st January 2020
Gornal Wood branch customer's avatar
Gornal Wood branch customer

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