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Dudley Building Society: Savings reviews

4.87
Based on 3,735 reviews, last reviewed 25th Mar 2026
51% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Recommend for savings Have several savings accounts from Dudley. Very impressed with the customer service. Have been to several branches and always sorted things. Would be ... Read more Reviewed on: 25th March 2026
Andy's avatar
Andy

Latest lowest rating:

1

i expected to be able to deal with my request at the... i expected to be able to deal with my request at the time, not have to re-visit the branch. Reviewed on: 7th March 2026
Mr PETER DAVIES's avatar
Mr PETER DAVIES

About this product

Dudley Building Society savings reviews can help you to find out more about life at Dudley Building Society. How easy is it to contact Dudley Building Society? And how friendly are they? Our Dudley Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Dudley Building Society Savings reviews (3735)

Gornal Wood Branch review

5
Staff are always polite and friendly Reviewed on: 29th December 2018

Gornal Wood Branch review

4
When you deposit money, too many questions are asked. I know a lot of dishonesty goes on but this makes you feel uncomfortable, especially when staff know you! And there is a queue of customers (you do not want everyone knowing your business) Reviewed on: 29th December 2018

Kingswinford Branch review

5
Staff always friendly and helpful Reviewed on: 28th December 2018

Gornal Wood Branch review

5
Like the branch and staff. But could be better service at busy times. Often only one on with a queue Reviewed on: 28th December 2018

Kingswinford Branch review

5
I'd like to be able to open a new fixed rate bond by simply being sent a form that can be ticked and sent back. Reviewed on: 27th December 2018

Kingswinford Branch review

5
The friendliness of the ladies within the branches. No question's too hard to answer Reviewed on: 24th December 2018

Gornal Wood Branch review

5
Appearance of branch and location good Reviewed on: 24th December 2018

Gornal Wood Branch review

5
A very professional service. Very friendly and helpful. Reviewed on: 23rd December 2018

Gornal Wood Branch review

4
Don't like that we have to give so much in depth previous employment history and where money has cme from to put into our savings. Seems 'over the top'. Could you water this down a little and make it less specific and invasive? Reviewed on: 22nd December 2018

Gornal Wood Branch review

4
Lovely branch. Very friendly and helpful staff. One improvement could be better interest on accounts. Reviewed on: 21st December 2018

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