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Dudley Building Society: Savings reviews

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4.87
Based on 3,726 reviews, last reviewed 2nd Mar 2026
69% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Savings Enquiry We went to discuss an ISA, the staff were so friendly and helpful.It made our experience a very happy and positive one Reviewed on: 2nd March 2026
Katey B's avatar
Katey B

Latest lowest rating:

1

Hands down the worst company (yes, not just banks) I... Hands down the worst company (yes, not just banks) I’ve ever dealt with. 14 weeks later and I’m still waiting for a decision on a mortgage application... Read more Reviewed on: 11th June 2025
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Nick M
Visit provider site Read all reviews See your review

About this product

Dudley Building Society savings reviews can help you to find out more about life at Dudley Building Society. How easy is it to contact Dudley Building Society? And how friendly are they? Our Dudley Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Dudley Building Society Savings reviews (3726)

Review of the Dudley Building Society, Savings:

In branch service review

5
Great service and good products. Reviewed on: 25th October 2024
Verified Member's avatar
Verified Member

In branch service review

5
Easy to get to, you have the village which is convenient as well. Been here 54 years and would not change it. Reviewed on: 14th March 2025

In branch service review

5
Happy with service. Lovely staff. Reviewed on: 14th March 2025

In branch service review

5
Excellent service. Knowledgeable and caring staff. Reviewed on: 14th March 2025

In branch service review

5
Very friendly and efficient service today. Reviewed on: 14th March 2025

Friendly, patient and efficient customer care

5
The customer service personnel was very friendly and efficient. I received help (extremely patient) to navigate the site and how to operate the account for future use Reviewed on: 12th March 2025
Hem A's avatar
Hem A

New Account opening

5
Opened an account at your Dudley office was taken into a private room which gave it a personal experience Reviewed on: 10th March 2025
Tracy R's avatar
Tracy R

Dudley Building Society

5
No problems using on-line account. Reviewed on: 9th March 2025
John Smythe's avatar
John Smythe

We now live in a modern age.

3
I need to perform a simple task of updating my address details. In a world where we have numerous communication methods I would have thought we would have moved on from being told to write a letter, put a stamp on it and pop it in the post. A needless expense and inconvenience. Easier to close the account. Reviewed on: 9th March 2025
Steve W's avatar
Steve W

A great value 120day account has been penalised with...

2
A great value 120day account has been penalised with excessive rate cuts. Staff seemed unhelpful and onus always put on us to print out application papers and post in passbook... Reviewed on: 8th March 2025
Mhanners's avatar
Mhanners

Dudley BS was paying a competitive interest rate on...

4
Dudley BS was paying a competitive interest rate on Easy Access accounts but the rate is now being reduced so not as attractive as previously Reviewed on: 8th March 2025
Bob's avatar
Bob

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