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Dudley Building Society: Savings reviews

4.83
Based on 3,755 reviews, last reviewed 18th Jun 2026
33% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Local branch within walking distance and open six da... Local branch within walking distance and open six days a week. All staff are very friendly and efficient and give advice if asked. Very helpful. Reviewed on: 18th June 2026
Josephine M's avatar
Josephine M

Latest lowest rating:

1

i expected to be able to deal with my request at the... i expected to be able to deal with my request at the time, not have to re-visit the branch. Reviewed on: 7th March 2026
Mr PETER DAVIES's avatar
Mr PETER DAVIES

About this product

Dudley Building Society have a range of savings accounts to choose from.

The amount you need to open an account varies depending on which one you choose. Dudley Building Society offer in-branch appointments if you need some help figuring out how to make the most of your savings.

Dudley Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Dudley Building Society before, you can also leave a review and share your experience.

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Dudley Building Society Savings reviews (3755)

In branch service review

5
Happy with service. Lovely staff. Reviewed on: 14th March 2025

In branch service review

5
Excellent service. Knowledgeable and caring staff. Reviewed on: 14th March 2025

In branch service review

5
Very friendly and efficient service today. Reviewed on: 14th March 2025

Friendly, patient and efficient customer care

5
The customer service personnel was very friendly and efficient. I received help (extremely patient) to navigate the site and how to operate the account for future use Reviewed on: 12th March 2025

New Account opening

5
Opened an account at your Dudley office was taken into a private room which gave it a personal experience Reviewed on: 10th March 2025

Dudley Building Society

5
No problems using on-line account. Reviewed on: 9th March 2025

We now live in a modern age.

3
I need to perform a simple task of updating my address details. In a world where we have numerous communication methods I would have thought we would have moved on from being told to write a letter, put a stamp on it and pop it in the post. A needless expense and inconvenience. Easier to close the account. Reviewed on: 9th March 2025

A great value 120day account has been penalised with...

2
A great value 120day account has been penalised with excessive rate cuts. Staff seemed unhelpful and onus always put on us to print out application papers and post in passbook... Reviewed on: 8th March 2025

Dudley BS was paying a competitive interest rate on...

4
Dudley BS was paying a competitive interest rate on Easy Access accounts but the rate is now being reduced so not as attractive as previously Reviewed on: 8th March 2025

Outstanding Product and Service

5
From day one to the end of my investment account, Dudley was outstanding in terms of product and service. I will be back for sure. Reviewed on: 8th March 2025

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