Write a review

Go to business site

Dudley Building Society: Savings reviews

Name: Savings
Rating: 4.87 (3727 reviews)

View other Dudley Building Society products

4.87

Based on 3,727 reviews, last reviewed 4th Mar 2026

68% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

The staff on the front counter were great very helpf... The staff on the front counter were great very helpful and friendly. Debbie the branch manager was very professional and helpful. Reviewed on: 4th March 2026

Latest lowest rating:

1

Hands down the worst company (yes, not just banks) I... Hands down the worst company (yes, not just banks) I’ve ever dealt with. 14 weeks later and I’m still waiting for a decision on a mortgage application... Read more Reviewed on: 11th June 2025

Visit provider site Read all reviews See your review

About this product

Dudley Building Society savings reviews can help you to find out more about life at Dudley Building Society. How easy is it to contact Dudley Building Society? And how friendly are they? Our Dudley Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Dudley Building Society Savings reviews (3727)

Review of the Dudley Building Society, Savings:

In branch service review

Great service and good products. Reviewed on: 25th October 2024

Good direct friendly telephone and cyber connection...

Good direct friendly telephone and cyber connections facilitating excellent customer engagement. Staff knowledgeable about products ,customer focused and not tick box performance driven. Reviewed on: 5th February 2025

I like using my online account

I like using my online account because it's easy to use. Customer service is really friendly. Reviewed on: 5th February 2025

Good easy access account.

I have an instant-access savings account with the Dudley BS which I operate online. I've had no problems with it and it gives a good rate of interest. I don't live in the area of the Dudley BS's branches, so I've no face-to-face experience. However, I had a query which I resolved by phone. The advisor was well-mannered and helpful. Reviewed on: 5th February 2025

Easy to use with great rates

Easy to use with great rates. Real people with no bots!! Reviewed on: 5th February 2025

Stourbridge office

Disappointed that you closed Stourbridge a few yes ago. Whilst a bit of a pain then go to Kingswinford,the staff are very helpful. Reviewed on: 5th February 2025

I rate Dudley building society as excellent but as I...

I rate Dudley building society as excellent but as I am filling out this survey I am waiting on the phone (8 mins so far) and feel my call should be answered sooner than this Reviewed on: 5th February 2025

Very informative web based info.

Very informative web based info. Easy to navigate and find the info required. Reviewed on: 4th February 2025

I have got an Online ISA with you, but do...

I have got an Online ISA with you, but don`t Bank Online. I wanted to top up my Account but had no idea what to do so went into B.Hill Branch and met Joanne, She was so helpful and friendly and made it so easy for me. Reviewed on: 4th February 2025

Friendly

Only had to contact them once but found them friendly and helpful Reviewed on: 4th February 2025

Excellent online smart service

Not had any problem since starting an account, which was a very simple online process. Reviewed on: 4th February 2025

Do you have a different Dudley Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Instant Access Savings
from Ulster Bank 3.61 from 11 reviews
Fixed Rate Savings
from Virgin Money 4.33 from 60 reviews
Savings
from Chetwood Bank 4.63 from 744 reviews

Want to see more from Dudley Building Society?

Protection Advice
from Dudley Building Society 5.00 from 3 reviews
Will Writing
from Dudley Building Society 5.00 from 4 reviews
Home Insurance
from Dudley Building Society 5.00 from 4 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub