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Dudley Building Society: Savings reviews

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4.87
Based on 3,727 reviews, last reviewed 4th Mar 2026
68% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

The staff on the front counter were great very helpf... The staff on the front counter were great very helpful and friendly. Debbie the branch manager was very professional and helpful. Reviewed on: 4th March 2026
Philip G's avatar
Philip G

Latest lowest rating:

1

Hands down the worst company (yes, not just banks) I... Hands down the worst company (yes, not just banks) I’ve ever dealt with. 14 weeks later and I’m still waiting for a decision on a mortgage application... Read more Reviewed on: 11th June 2025
Nick M's avatar
Nick M
Visit provider site Read all reviews See your review

About this product

Dudley Building Society savings reviews can help you to find out more about life at Dudley Building Society. How easy is it to contact Dudley Building Society? And how friendly are they? Our Dudley Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Dudley Building Society Savings reviews (3727)

Review of the Dudley Building Society, Savings:

In branch service review

5
Brilliant service as normal. Go out of their way to please customers. Reviewed on: 26th October 2024
Verified Member's avatar
Verified Member

Good service, friendly staff and reasonably good sav...

5
Good service, friendly staff and reasonably good savings interest rates. Reviewed on: 4th February 2025
Thomas Mck's avatar
Thomas Mck

Staff at my local branch are friendly and informative

5
Staff at my local branch are always friendly …pleasant…knowledgeable and ….informative…..Overall an excellent service from the moment you walk in the door…..! Reviewed on: 4th February 2025
Derek L P's avatar
Derek L P

Needed to reinvest a matured Dudley BS ISA.

5
Needed to reinvest a matured Dudley BS ISA. People in customer services and in branch always very helpful and the actual reinvestment process was simple and quickly acted upon Reviewed on: 4th February 2025
Andrew E's avatar
Andrew E

Online Experience

5
Clear and concise advice and online experience. Regular updates. Reviewed on: 4th February 2025
Patzi's avatar
Patzi

Extremely helpful and very polite staff

5
Extremely helpful and very polite staff Reviewed on: 4th February 2025
Julie Garratt's avatar
Julie Garratt

Happy setting up my ISA online

5
I was very happy setting up my ISA online, Dudley BS offered an 18mth fixed rate which suited my requirements Reviewed on: 4th February 2025
Petermichael 's avatar
Petermichael

Every time I need to deal with Dudley Building Socie...

5
Every time I need to deal with Dudley Building Society I find the customer service to be excellent. So calm and helpful, Nothing is ever too much trouble and I am dealt with efficiently and professionally. I honestly could not be happier with every single communication I have ever had. Thank you so much. Reviewed on: 4th February 2025
Michelle H's avatar
Michelle H

In branch service review

5
Everything went well and I appreciate the advice offered. Reviewed on: 1st February 2025

In branch service review

5
There's nothing to improve on. Julie was fabulous and explained everything in easy terms and sorted out my needs. Reviewed on: 1st February 2025

In branch service review

5
Local branch. Friendly and helpful staff. Opening hours could be improved. Reviewed on: 1st February 2025

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