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Dudley Building Society: Savings reviews

View other Dudley Building Society products
4.83
Based on 3,755 reviews, last reviewed 18th Jun 2026
33% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Local branch within walking distance and open six da... Local branch within walking distance and open six days a week. All staff are very friendly and efficient and give advice if asked. Very helpful. Reviewed on: 18th June 2026
Josephine M's avatar
Josephine M

Latest lowest rating:

1

i expected to be able to deal with my request at the... i expected to be able to deal with my request at the time, not have to re-visit the branch. Reviewed on: 7th March 2026
Mr PETER DAVIES's avatar
Mr PETER DAVIES
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About this product

Dudley Building Society have a range of savings accounts to choose from.

The amount you need to open an account varies depending on which one you choose. Dudley Building Society offer in-branch appointments if you need some help figuring out how to make the most of your savings.

Dudley Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Dudley Building Society before, you can also leave a review and share your experience.

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Dudley Building Society Savings reviews (3755)

In branch service review

5
We could not have received in a more polite and civil manner. What a credit to your staff (Julie). Reviewed on: 24th January 2025

In branch service review

5
Exceptional service, very knowledgeable, friendly service. Reviewed on: 24th January 2025

In branch service review

5
Excellent service, lovely staff. Reviewed on: 24th January 2025

In branch service review

5
Friendly staff and easily accessible. Reviewed on: 24th January 2025

In branch service review

5
Professional service - easy to open account. Reviewed on: 24th January 2025

In branch service review

5
Excellent service and prompt attention. Reviewed on: 24th January 2025

In branch service review

5
Clear and efficient information provided. Reviewed on: 24th January 2025

In branch service review

5
Personal, face-to-face service. Very helpful, took the time to explain details, much appreciated. Reviewed on: 24th January 2025

In branch service review

5
Friendly personal service, service does not need improvement. Reviewed on: 24th January 2025

Megan excellent, the Branch service is disappointing.

4
I found Megan very helpful, though was not informed about the need for a Passbook in setting up a Trust savings account. I was also disappointed that despite stating that a payment needed to be made to HMRC by the 31/01/25, confirmation that the account was open was sent to me by 2nd class post on the 7th January, arriving on the 12th. Megan then informed me that the passbook was to be sent by 1st Class post together with a return envelope. It arrived today, 24th January having been sent 2nd class by a Branch office, without a prepaid envelope. Georgia is now sending me the prepaid envelopes. Reviewed on: 24th January 2025
Jeremy R's avatar
Jeremy R

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