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Dudley Building Society: Savings reviews

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4.87
Based on 3,727 reviews, last reviewed 4th Mar 2026
68% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

The staff on the front counter were great very helpf... The staff on the front counter were great very helpful and friendly. Debbie the branch manager was very professional and helpful. Reviewed on: 4th March 2026
Philip G's avatar
Philip G

Latest lowest rating:

1

Hands down the worst company (yes, not just banks) I... Hands down the worst company (yes, not just banks) I’ve ever dealt with. 14 weeks later and I’m still waiting for a decision on a mortgage application... Read more Reviewed on: 11th June 2025
Nick M's avatar
Nick M
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About this product

Dudley Building Society savings reviews can help you to find out more about life at Dudley Building Society. How easy is it to contact Dudley Building Society? And how friendly are they? Our Dudley Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Dudley Building Society Savings reviews (3727)

Review of the Dudley Building Society, Savings:

In branch service review

5
Very helpful in helping us open and change accounts. Reviewed on: 25th October 2024
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Verified Member

In branch service review

5
Very polite, professional service. Reviewed on: 30th September 2024
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Verified Member

In branch service review

5
Excellent explanation and very efficient. Reviewed on: 30th September 2024
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Verified Member

In branch service review

5
Very happy, no queues, easy service, happy with keeping passbooks. Reviewed on: 30th September 2024
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Verified Member

In branch service review

5
Great service - please stay on the high street. Reviewed on: 30th September 2024
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Verified Member

Cognitive dissonance.

1
Cognitive dissonance. Arrogance and failure to understand a problem. Rejection of a matter where this outfit felt it was not at fault where there clearly was an issue. Bad attitude. A feeling that operatives consider themselves more important than customers and that customers are something of an irritation. Reviewed on: 27th September 2024
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Mrs Ducks

In branch service review

5
Lorna was very pleasant and helpful. Reviewed on: 26th September 2024
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Verified Member

In branch service review

5
Really easy process due to well-informed person dealing with us. Offered lots of support to find all the information required and open the best account for our child. Friendly and professional service. Reviewed on: 26th September 2024
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Verified Member

In branch service review

5
Very helpful - they took the time to explain everything thoroughly. Reviewed on: 26th September 2024
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Verified Member

In branch service review

5
Everything was very well explained. Reviewed on: 26th September 2024
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Verified Member

In branch service review

5
I like the friendly personal touch. Reviewed on: 26th September 2024
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Verified Member

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