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Dudley Building Society: Savings reviews

View other Dudley Building Society products
4.83
Based on 3,755 reviews, last reviewed 18th Jun 2026
33% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Local branch within walking distance and open six da... Local branch within walking distance and open six days a week. All staff are very friendly and efficient and give advice if asked. Very helpful. Reviewed on: 18th June 2026
Josephine M's avatar
Josephine M

Latest lowest rating:

1

i expected to be able to deal with my request at the... i expected to be able to deal with my request at the time, not have to re-visit the branch. Reviewed on: 7th March 2026
Mr PETER DAVIES's avatar
Mr PETER DAVIES
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About this product

Dudley Building Society have a range of savings accounts to choose from.

The amount you need to open an account varies depending on which one you choose. Dudley Building Society offer in-branch appointments if you need some help figuring out how to make the most of your savings.

Dudley Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Dudley Building Society before, you can also leave a review and share your experience.

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Dudley Building Society Savings reviews (3755)

Over Bureaucratic Process to Change Mandate.

2
We opened a Charity/Church Savings account in April by completing a 5 page application form. I recently contacted you to add a further signatory to the mandate. I was sent a simple “Change of Operator” form which was completed, signed by all signatories, and returned accompanied by a copy of the meeting minutes approving the change. I was then told I now have to fill in the full application form (5 pages) again and have it authorised by all parties. All of the financial institutions we deal with, except yourselves, allow registered signatories to authorise changes to the mandate. Why is Dudley Building Society so different? Why was I not notified of the full requirement at the time I initiated the change? The role of charities and trustees becomes increasingly challenging, not helped by overly bureaucratic procedures like this. I would like an explanation of why you are so out of step with your competitors. Reviewed on: 14th August 2024
Treasurer Bournemouth Heart Clib's avatar
Treasurer Bournemouth Heart Clib

In branch service review

5
Convenient. Personal service. Efficient service. Reviewed on: 8th August 2024
Verified Member's avatar
Verified Member

In branch service review

5
Very friendly and professional service. Reviewed on: 1st August 2024
Verified Member's avatar
Verified Member

In branch service review

5
Very good, friendly service, and quick also. Reviewed on: 1st August 2024
Verified Member's avatar
Verified Member

In branch service review

5
Everything was clear and all service were clear. Reviewed on: 1st August 2024
Verified Member's avatar
Verified Member

In branch service review

5
Friendly staff, and relaxed environment at the branch. Reviewed on: 1st August 2024
Verified Member's avatar
Verified Member

In branch service review

5
Knowledgeable and good interest rates. Reviewed on: 1st August 2024
Verified Member's avatar
Verified Member

In branch service review

5
I found the service to be of a high standard. Reviewed on: 29th July 2024
Verified Member's avatar
Verified Member

In branch service review

5
The process for lost passbook was very easy from start to finish with excellent customer service. Reviewed on: 29th July 2024
Verified Member's avatar
Verified Member

In branch service review

5
Been a pleasure to speak to staff - feel well informed. Reviewed on: 29th July 2024
Verified Member's avatar
Verified Member

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