Write a review

Ecology Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.93 (99 reviews)

View other Ecology Building Society products

4.86

Based on 99 reviews, last reviewed 16th Apr 2025

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

3 star

2 star

Latest highest rating:

5

I am very happy. I am very happy. Good job and good luck Reviewed on: 16th April 2025

Latest lowest rating:

1

Time wasters Misleading application process, lack of updates, unprofessional customer service. Waste of time. Reviewed on: 6th December 2023

Visit provider site Read all reviews See your review

About this product

Ecology Building Society Mortgages reviews (99)

Review of the Ecology Building Society, Mortgages:

Friendly and Professional

Throughout our mortgage application The Ecology Building Society were amazing. They treated us as individual human beings and talked through all aspects of our application over the phone in a very friendly manner. It is because of their fantastic mortgages that we have been able to build our dream off grid home in our woodlands. Reviewed on: 11th March 2021

Simply Outstanding - A brighter, greener future to mortgage finance

Our experience of Ecology has been absolutely faultless from the very first phone enquiry that we made, throughout the mortgage application process and through the duration of our self-build so far. Their customer service is outstanding - questions and queries are dealt with very efficiently by friendly, helpful people, who seem to really know what they are doing. Each time we’ve made a draw down, the funds have reached our bank account on the same day. When we needed to request a short payment holiday, they facilitated that seamlessly. Whenever we speak to someone at Ecology, they seem very knowledgable and well informed and that means that our queries have been answered fully and swiftly. They also seem to really understand the challenges facing self-builders; their guidance and advice has always been clear and reassuring. Their commitment to sustainable approaches to building and development is fundamental to all that they do. They lend money to projects in ways which enable genuinely progressive approaches to building and renovating houses and communities. With a very modest budget, we have built an accessible timber frame home that is ultra energy efficient and sustainable in the true sense. It also complies fully with building regulations, yet because our house isn’t traditional bricks and mortar, Ecology were the ONLY lenders that would even consider offering us a mortgage. Home building must evolve to become more efficient and sustainable in order to meet the challenges of this century. The materials and technology to do this already exist, but if they are to be widely adopted in the mainstream it will require more mortgage providers to be like Ecology - supporting and funding projects which demonstrate how a brighter, greener future could be built. Reviewed on: 7th April 2021

They try to understand you

People who will listen to projects and will support individuals by making decisions on merit. Clients are not just anonymous ticked boxes. Reviewed on: 7th April 2021

Saved the day

We were getting stuck in to our development when COVID hit and our lender pulled out. Ecology were quick to offer f8nance and proceed seamlessly. They have been very helpful throughout the process. Reviewed on: 7th April 2021

Saviours!

At the age of 67 no other mortgage provider would lend me the money to complete a timber build house in the West Highlands. Ecology had no hesitation in doing so. I found the staff very friendly and approachable and at all times I felt I was being treated with kindness and understanding when other lenders (particularly RBS with whom I had banked for 50 years) were dismissive. Reviewed on: 7th April 2021

They get sustainability!

Our plans for our house were nodded through when other lenders seemed threatened by a degree of innovation. The questionnaire drove us to do more! They were on the ball from the start to the end and we were delighted with their help. We still save with them despite there being no interest to speak of because we want to see them help others as they did us. Reviewed on: 7th April 2021

ecology building society

efficient and ethical service providing an environmentally friendly service at all times with a strong emphasis on the climate emergency. Reviewed on: 7th April 2021

Highly recommended

Very helpful service and a breath of fresh air compared to other mortgage providers. Reviewed on: 7th April 2021

Can't go wrong with great cause and excellent service

It's been a delight dealing with Ecology and everyone I've been in contact has been extremely kind and patient with me. A level of service that you don't see nowadays. Reviewed on: 7th April 2021

Excellent mortgage provider who prioritise the environmental benefits of new build homes.

Delighted I was able to get my mortgage with Ecology, they consider the environmental benefits contained within the property. A great experience Reviewed on: 7th April 2021

Pure Haus

Ecology have been very supportive of our goal to revolutionise the built environment. We highly recommend them, they are a great team Reviewed on: 7th April 2021

Do you have a different Ecology Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Mortgages
from Virgin Money 3.20 from 91 reviews
Fixed Rate Mortgage
from Clydesdale Bank 3.90 from 4 reviews
Mortgages
from Dudley Building Society 4.40 from 128 reviews

Want to see more from Ecology Building Society?

Savings
from Ecology Building Society 4.91 from 571 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub