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esure: Car insurance reviews

View other esure products
2.36
Based on 415 reviews, last reviewed 17th May 2026
200% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
19%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
3%
See only 1 star reviews
65%

Latest highest rating:

5

I’ve had a positive experience with esure car insura... I’ve had a positive experience with esure car insurance. Getting cover was straightforward, the online process was easy to follow, and I found the pri... Read more Reviewed on: 5th May 2026
Phil A's avatar
Phil A

Latest lowest rating:

1

They sent message that they couldn’t collect DD, and... They sent message that they couldn’t collect DD, and when I checked that, they never even attempted to collect it, then you have to pay full amount if... Read more Reviewed on: 17th May 2026
Evelyn 's avatar
Evelyn
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About this product

esure car insurance has two options for cover: esure and esure Flex. esure Flex has increased coverage inclusions and higher limits.

You can choose from third party, fire and theft or fully comprehensive esure car insurance and boost your cover with optional extras. These include legal protection, breakdown cover and car hire benefit.

esure car insurance reviews help you find out what it’s really like to be a customer. If you’ve used esure before, you can also leave a review and share your experience.

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esure Car insurance reviews (415)

Quick and easy

5
Dealt with my no blame claim fast and effectively Reviewed on: 13th July 2020
Tim Millington's avatar
Tim Millington

Top company

5
easy to deal with I currently have a policy Reviewed on: 12th July 2020
Philippa's avatar
Philippa

Helpful and modern customer service

4
I was happy to find a live chat option on their website when I had a query about my car insurance renewal, this option of customer service suits my needs and they were able to answer my questions speedily. Reviewed on: 7th July 2020
Sophie's avatar
Sophie

Easy and low stress

5
Signed up for insurance and then needed to cancel within the 14 days. They made this all very easy and stress free to do over the live chat on their website. Reviewed on: 30th June 2020
KJ's avatar
KJ

Great customer service

4
I have had car insurance with esure for a number of years now. They’re customer service via the telephone is top notch. Reviewed on: 11th May 2020
Shaun Co's avatar
Shaun Co

Avoid

1
Avoid this company paid last year £330, they send me a renewal letter with £600. When I call to don't renew the adviser Pipa turn off the call, poor costumer services. Reviewed on: 24th February 2020
Paulo's avatar
Paulo

Abysmal treatment towards loyal customer

1
Dreadful company. They are cheap for a reason. Pay a little more and get a much better service. Away to the states on business and missed a payment. Closed down my whole policy and wanted me to pay it off in full before I took out another car insurance policy Reviewed on: 26th September 2019
Derek Robertson's avatar
Derek Robertson

Abysmal. Cheap and nasty.

1
Came back from the states and my insurance had been cancelled due to one missed payment. No emails, no phonecall, no warning. Luckily I wasn't driving around unaware I wasn't covered for a week. Terrible communication, messed up registration plates a few times too. Avoid at all costs!!!!!!!! Reviewed on: 25th September 2019
Gillettecavalcad3's avatar
Gillettecavalcad3

Quick and easy

5
I love online. This company has everything available in an online dashboard and the renewal quote was perfect and service sealed the deal Reviewed on: 1st September 2019
Frackt 's avatar
Frackt

Best price and cover

5
very easy to use the website and set up your policy , excellent price. Reviewed on: 28th August 2019
Hazel Murphy's avatar
Hazel Murphy

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