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esure: Car insurance reviews

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1.95
Based on 413 reviews, last reviewed 27th Mar 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
18%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
3%
See only 1 star reviews
66%

Latest highest rating:

5

It is very helpful for customers, any time contact t... It is very helpful for customers, any time contact the customer service Reviewed on: 27th March 2026
Aslam s's avatar
Aslam s

Latest lowest rating:

1

The worse car insurance company imaginable The worse car insurance company imaginable , I am surprised they are allowed to operate in the UK, have reported them to the financial ombudsman, woul... Read more Reviewed on: 4th March 2026
Daniel C's avatar
Daniel C
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About this product

esure car insurance has two options for cover: esure and esure Flex. esure Flex has increased coverage inclusions and higher limits.

You can choose from third party, fire and theft or fully comprehensive esure car insurance and boost your cover with optional extras. These include legal protection, breakdown cover and car hire benefit.

esure car insurance reviews help you find out what it’s really like to be a customer. If you’ve used esure before, you can also leave a review and share your experience.

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esure Car insurance reviews (413)

Excellent

5
Friendly and helpful. Cheapest I found on the market without cheaping on the experience Reviewed on: 5th August 2019
Carolanne Seaman - Hartley's avatar
Carolanne Seaman - Hartley

Easy as pie

5
I got hit by an Eddie stobart lorry and esure were great. Got all reapira done no problem Reviewed on: 11th July 2019
Leanne Michelle Sullivan's avatar
Leanne Michelle Sullivan

Great customer service

5
Whenever I have had to deal with anyone over the phone they have been so helpful and understanding Reviewed on: 10th July 2019
Etobes's avatar
Etobes

Great customer service, cheap insurance and competitive price

5
Had key cover added on very cheap, they covered £300 key cost with no excess. good fast customer service with real people who pick up the phone straight away Reviewed on: 8th July 2019
Alfie's avatar
Alfie

Insure with confidence

5
Competitive pricing, comprehensive range of benefits and additional coverage and customer service which makes claims simple and understood Reviewed on: 6th July 2019
Hamish Archibald's avatar
Hamish Archibald

Excellent

5
Competitive price, great service!! Reviewed on: 6th July 2019
Neill Havers's avatar
Neill Havers

Great price and easy website

5
eSure gave me the best price by far on my modified car, and the website was a breeze to use. Reviewed on: 6th July 2019
Si's avatar
Si

Good service

4
Used ensure a few times now over the years, always been good on price and servuce Reviewed on: 3rd July 2019
Nicked's avatar
Nicked

Ok

4
Well I can’t complain . Online based and u have to check online for the documents Reviewed on: 3rd July 2019
Paanii's avatar
Paanii

Esure - Awful Company

1
Terrible company. They added my old address to my account instead of my current one (which they got from my proof of no claims discount I sent them), then charged me £37 to change it. Then, almost a year later, (after they tried to auto-enrol me for another year, which I did not want); I find that they didn't change my address after all, so I've been unknowingly not covered this whole time, & they have the nerve to try to charge me again. When I said no to that, they cancelled my policy altogether, robbing me of my final 2 weeks of insurance with them. Horrible & rude staff. Greedy company who clearly have no idea what they are doing. Reviewed on: 11th June 2019
Craig Mark's avatar
Craig Mark

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