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esure: Car insurance reviews

View other esure products
2.58
Based on 425 reviews, last reviewed 10th Sep 2026
100% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
19%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
3%
See only 1 star reviews
65%

Latest highest rating:

5

Great customer service when I had an accident Great customer service when I had an accident Reviewed on: 3rd September 2026
Suki's avatar
Suki

Latest lowest rating:

1

I was the third party they admitted fault sounded ve... I was the third party they admitted fault sounded very nice then low balled the offer , and refused to negotiate . they also called me 20 times , 10 t... Read more Reviewed on: 10th September 2026
Andy h's avatar
Andy h
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About this product

esure car insurance has two options for cover: esure and esure Flex. esure Flex has increased coverage inclusions and higher limits.

You can choose from third party, fire and theft or fully comprehensive esure car insurance and boost your cover with optional extras. These include legal protection, breakdown cover and car hire benefit.

esure car insurance reviews help you find out what it’s really like to be a customer. If you’ve used esure before, you can also leave a review and share your experience.

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esure Car insurance reviews (425)

Excellent service

5
Just starting my 3rd year with esure, always competitive and decent level of cover (I'm fully comp and can drive other cars 3rd PFT which is very handy) recently added my partner to the policy and the person on the phone couldn't be more helpful, polite and also had a good sense of humour, made dealing with them a pleasure. Reviewed on: 10th August 2019
Moo's avatar
Moo

Great service

4
Spoke to them on the phone a few times and always had great service. Cheap car insurance too Reviewed on: 6th August 2019
Stacey Owens's avatar
Stacey Owens

Excellent

5
Friendly and helpful. Cheapest I found on the market without cheaping on the experience Reviewed on: 5th August 2019
Carolanne Seaman - Hartley's avatar
Carolanne Seaman - Hartley

Easy as pie

5
I got hit by an Eddie stobart lorry and esure were great. Got all reapira done no problem Reviewed on: 11th July 2019
Leanne Michelle Sullivan's avatar
Leanne Michelle Sullivan

Great customer service

5
Whenever I have had to deal with anyone over the phone they have been so helpful and understanding Reviewed on: 10th July 2019
Etobes's avatar
Etobes

Great customer service, cheap insurance and competitive price

5
Had key cover added on very cheap, they covered £300 key cost with no excess. good fast customer service with real people who pick up the phone straight away Reviewed on: 8th July 2019
Alfie's avatar
Alfie

Insure with confidence

5
Competitive pricing, comprehensive range of benefits and additional coverage and customer service which makes claims simple and understood Reviewed on: 6th July 2019
Hamish Archibald's avatar
Hamish Archibald

Excellent

5
Competitive price, great service!! Reviewed on: 6th July 2019
Neill Havers's avatar
Neill Havers

Great price and easy website

5
eSure gave me the best price by far on my modified car, and the website was a breeze to use. Reviewed on: 6th July 2019
Si's avatar
Si

Good service

4
Used ensure a few times now over the years, always been good on price and servuce Reviewed on: 3rd July 2019
Nicked's avatar
Nicked

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