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Esure: Car Insurance reviews

Name: Car Insurance
Rating: 2.13 (384 reviews)

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1.70

Based on 384 reviews, last reviewed 31st Oct 2024

25% increase in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

18%

10%

66%

Latest highest rating:

5

I have not had to claim on E-Sure but my experience... I have not had to claim on E-Sure but my experience has been straight forward so far. Reviewed on: 14th October 2024

Latest lowest rating:

1

Beware: A Nightmare Experience with Esure I took out an insurance policy with Esure via a comparison site on October 7, choosing them based on cost. Shortly after, they emailed me asking for d... Read more Reviewed on: 31st October 2024

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About this product

Here at Smart Money People, we collect Esure car insurance reviews from genuine customers to help you make an informed decision when selecting your next provider.

Esure was founded in 2000, but quickly grew. As well as selling insurance policies directly to customers, by 2011 it also allowed insurance brokers to sell its products too. The company offers car, home and travel insurance policies, with varying levels of cover available when insuring a vehicle. Esure also offers a multi car policy and insurance for electric vehicles.

Are you looking to insure an electric car? See what our Smart Money People community have to say about Esure’s electric car insurance by checking out the reviews. Perhaps you need cover for your car key, or want the security of misfuelling cover. What about legal protection, or breakdown cover? Whatever you need from a policy, read the Esure car insurance reviews to see how real customers have rated their policies with the brand.

Have you had a car insurance policy with Esure? Consider leaving an honest review to help us increase trust and transparency in financial services. Tell us how you found the sign-up process - was it simple, or did it perhaps take slightly longer than you’d anticipated? Were you satisfied with the cost of the premium for the level of cover you received? Did you have to make a claim, and if so, how well did Esure deal with it? Write an Esure car insurance review today to help other drivers just like you.

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Esure Car Insurance reviews (384)

Own repair garage Gemini useless

Taken car to esure repair garage 4 times. 1st time indicator light flashing to fast. 2nd time bumper, headlight,wing, bonnet all out of sync. Not new at all just tried to repair wing with glue round the wheel arch. Promised £30 if I took it back to them instead of taking it to my main dealer & did not get the £30. Because I was not satisfied with the results 2nd time round. Rang esure up and they got hoopers out to look at the car with the mechanic from the garage, who was rude with an attitude. Eventually took it to my car dealership who did a good job with all expenses paid. Also got compensation for what I went through. All this took 3 1/2 months. Only had minor accident. Gemini are no good at repairs & cut costs, hoping that you would not notice. Look on google and feedback from the company. Use your own garage of your own choice when you've been in an accident. Reviewed on: 21st July 2017

Esure has great initial prices but with a catch

Great initial price for my car insurance as a new customer especially as I have been driving for a long time and had a few years no claims but there is no benefit to being an exsisting customer. They charge you more, customer service tries to explain insurance to you which is very patronising. Looking to switch now because the cost of my insurance is now the same as a friend of mine who has only been driving a year. Makes no sense! Shop around don't just automatically renew! Reviewed on: 20th July 2017

Good

I have been with esure for 3 years and cannot fault anything that they do, easy to renew and a good price. Reviewed on: 18th July 2017

Excellent company

Wonderful company, very reasonable when I was involved in a car accident. The case was settled well Reviewed on: 5th July 2017

Great Price - Great Cover

Great price, equal cover levels but as always if you are getting breakdown cover do this separately as you will get a better deal. Reviewed on: 4th July 2017

Great when signing up terrible when actually needed for a claim

Hit by another esure driver when I wasn't in the vehicle yet esure are charging me more on my renewal because of it and said I now owe them for not being happy with my repair due to the work having to be redone Reviewed on: 1st July 2017

Good service

Generally pleased with how I have been treated as a customer. Reviewed on: 29th June 2017

Great friendly service, fantastic prices and the best cover.

We have been with Esure car insurance now for 2 years and we have had no problems and we are very happy with the genuine friendly customer service. Reviewed on: 11th June 2017

Claim

If u pay is ok, if u claim accident but not your fault 100 problems, rubbish communication. I'm Not recommended Reviewed on: 8th June 2017

dont ever use it to make a claim

they made me make a claim on MY policy from a hit and run driver. Not interested in people just there money, they use tinpot repair centers - it took over 4 weeks to fix my dent .. Reviewed on: 24th May 2017

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