Write a review

Go to business site

esure: Car insurance reviews

Name: Car insurance
Rating: 2.36 (415 reviews)

View other esure products

2.36

Based on 415 reviews, last reviewed 17th May 2026

200% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

19%

10%

65%

Latest highest rating:

5

I’ve had a positive experience with esure car insura... I’ve had a positive experience with esure car insurance. Getting cover was straightforward, the online process was easy to follow, and I found the pri... Read more Reviewed on: 5th May 2026

Latest lowest rating:

1

They sent message that they couldn’t collect DD, and... They sent message that they couldn’t collect DD, and when I checked that, they never even attempted to collect it, then you have to pay full amount if... Read more Reviewed on: 17th May 2026

Read all reviews Write a review

About this product

esure car insurance has two options for cover: esure and esure Flex. esure Flex has increased coverage inclusions and higher limits.

You can choose from third party, fire and theft or fully comprehensive esure car insurance and boost your cover with optional extras. These include legal protection, breakdown cover and car hire benefit.

esure car insurance reviews help you find out what it’s really like to be a customer. If you’ve used esure before, you can also leave a review and share your experience.

Review esure: Car insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

esure Car insurance reviews (415)

Great prices for car insurance

I got a much better quote from esure when renewing my car insurance than I did from other companies Reviewed on: 14th September 2018

Liars, openly deceitful company with no respect for contract law

So, after an accident at the beginning of August I was almost immediately called by the 3rd party insurer and offered a £100 incentive for allowing them to handle car hire etc instead of my own company - saves them a good deal of money, obviously. While the write off of the car was dealt with quickly, it now transpires that there was never any intention of the £100 cheque being paid. Having initially been offered the payment by "Scott" on the 2nd, I finally decided to chase the absent amount on 24th, being assured that the cheque would be sent out immediately - another perfectly pleasant operator, just lying through her teeth, obviously. So here we are, a month later, and I've just sat through a 10 minute "screw you" with "Tom", clearly the last line of indifference in this third rate company's arsenal of mediocre functionaries. A couple of minutes of being talked over and I was put on hold indefinitely - guess I can go whistle for the money you owe me then? It's worth noting that these petty crooks operate out of Scotland, so they consider themselves immune to the rule of law that governs breach of contract (and openly fraudulent activity) in the rest of what used to be Britain. All I can say is this - if some crook from eSure tries to con you into saving them money, don't do it - let your insurance company hit them with whatever grossly inflated expenses they want, it's the least they deserve!! Reviewed on: 3rd September 2018

Good Choice

Gave me everything I needed for cover and a good price but please leave it to me to re-new, I do not like auto-renew. Reviewed on: 14th August 2018

Positive experience so far

Recently changed to Esure after seeing really positive reviews online. Also had windscreen repair recently and had cheque reimbursement quickly as promised afterwards. Thankfully not had to deal with any accidents so cannot comment on that side of things. Reviewed on: 10th August 2018

Hidden charges

Beware this company charges to cancel or amend a policy. Disgraceful. Steer clear. Theives. Reviewed on: 6th August 2018

Unhelpful

Auto-renewed our insurance without telling us, resulting in a charge on our credit card (which has since been refunded). Would not recommend. Reviewed on: 30th July 2018

Car

Easy to buy does what it says on the tin Reviewed on: 21st July 2018

Restrictive Contract

No pro rata refund if policy is terminated early - must pay cancellation fee. Reviewed on: 17th July 2018

Pretty Good

Been with them 2 years now, went to them because they had the best price at the comparable level of cover. Second year they put the price up even though i hadn't claimed, I called them and got them to drop it to last years price or I would go elsewhere, which they did. Reviewed on: 17th July 2018

Great

As long as I get a good renewal price I will definitely stay with Esure. Great service and nothing is a problem. Reviewed on: 17th July 2018

Do you have a different esure product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Car insurance
from Ageas 3.22 from 129 reviews
Motorhome insurance
from Ripe Insurance 4.83 from 803 reviews
Car insurance
from Aviva 3.63 from 560 reviews

Want to see more from esure?

Pet Insurance
from esure 3.88 from 6 reviews
Van Insurance
from esure 3.84 from 1 reviews
Motorbike Insurance
from esure 3.81 from 1 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub