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Experian: Credit Check reviews

Name: Credit Check
Rating: 4.1 (115 reviews)

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3.86

Based on 115 reviews, last reviewed 15th Oct 2024

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

53%

25%

10%

Latest highest rating:

5

Accurate Accurate and precise, always comes up with the results quickly. Reviewed on: 14th June 2024

Latest lowest rating:

1

Bloody you can't contact them on the phone, everythi... Bloody you can't contact them on the phone, everything is done online. I'm over 50s and not tech savvy for god sake Reviewed on: 18th September 2024

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About this product

We're building the biggest collection of Experian credit check reviews at Smart Money People. If you're looking for reviews of Experian's credit check service, or if you're an existing Experian customer looking to share your thoughts, you've come to the right place. We're changing financial services for the better.

Experian Credit Check reviews (115)

Review of the Experian, Credit Check:

Close to impossible to cancel

I tried Experian to get my credit score and to hopefully improve it. No problems so far, but when I tried to cancel it, they ignored it and took more money from my account. It took a very very long time and too many complaints before I got my account cancelled and my money back. Reviewed on: 6th May 2016

helped me get back on track

good service there are free options but give limited information Reviewed on: 16th April 2019

Checking my credit history

I paid to join Experian after somebody attempted to defraud me. Someone had taken out a credit card using my name and address, presumably they hoped to intercept the card when it was issued. The credit company will actually lend money in advance of the new client receiving the card in the post. Someone at the credit company wrote me a letter to ask if it was me who had requested a new credit card account. This is how I came to use Experian, where you can access information as to who has made credit checks against your name, alerting you to possible fraudulent activity. I paid Experian membership for about a year and was able to check my details, which was very reassuring. I seem to remember that cancelling my subscription wasn't straightforward and took me a while to cancel successfully. Reviewed on: 10th June 2018

Robbery!

Refused a £31 per month contract for a Blackberry in 2012 when I needed a new phone. Orange shop staff wrote down the Experian website and told me to log onto this to find out why I had been refused a phone contract. I logged onto Experian at home and signed up to what I thought would be a free credit check. Hoodwinked, I typed in some of my details to find out a result I didn't get. Over four months £14.99 a month was deducted from my bank account without my knowledge. As I had lost my job, these charges had left me without a valid travel card. telephoned Experian and told them my situation. I told them to take my details off their system right now, which they did and they refunded me the 4 payments of £14.99. Bad experience - and all for the want of a crap phone! Reviewed on: 14th May 2018

Good customer service

They are quick at getting back to you and help you resolve problems Reviewed on: 23rd August 2017

Great for high level information

This website is easy to get high level information from, but takes a little more effort to get the details behind that score. Reviewed on: 2nd June 2017

Easy to use and understand

My Experian report was my best friend when I was buying a house and continues to be as I manage loans and credit cards , it really explains how it can help me be for financially savvy and I get free access to it with one of my other credit products. I have a fantastic credit rating and I was able to manage it with Experian . Reviewed on: 1st June 2017

Friendly helpful team

Was declined credit and went onto Experian, found a couple of issues and contact the staff how we're very helpful it getting everything resolved and my credit back on track Reviewed on: 31st May 2017

Top notch service

This is a great way to find the ideal company you may be accepted for credit with Reviewed on: 30th May 2017

My Credit Experian experience

Being able to check my credit score with a simple click as become useful before applying for products and also the ability to see what companies will see when viewing my credit report. Another important factor is being able to check my online identity is not being used for fraudulent purposes. Finding out how likely I am to be accepted before I apply for a product is the reason I rate Experian highly. Reviewed on: 24th May 2017

Great quality information

Easy to navigate and very useful prior to making a major financial commitment. Reviewed on: 22nd May 2017

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