Write a review

Experian: Credit Check reviews

Name: Credit Check
Rating: 4.1 (115 reviews)

View other Experian products

3.88

Based on 115 reviews, last reviewed 15th Oct 2024

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

53%

25%

10%

Latest highest rating:

5

Accurate Accurate and precise, always comes up with the results quickly. Reviewed on: 14th June 2024

Latest lowest rating:

1

Bloody you can't contact them on the phone, everythi... Bloody you can't contact them on the phone, everything is done online. I'm over 50s and not tech savvy for god sake Reviewed on: 18th September 2024

Read all reviews See your review

About this product

We're building the biggest collection of Experian credit check reviews at Smart Money People. If you're looking for reviews of Experian's credit check service, or if you're an existing Experian customer looking to share your thoughts, you've come to the right place. We're changing financial services for the better.

Experian Credit Check reviews (115)

Review of the Experian, Credit Check:

Close to impossible to cancel

I tried Experian to get my credit score and to hopefully improve it. No problems so far, but when I tried to cancel it, they ignored it and took more money from my account. It took a very very long time and too many complaints before I got my account cancelled and my money back. Reviewed on: 6th May 2016

Great features available, however very expensive

For what you pay monthly, it is very expensive. It is hard to justify the cost on a strict budget. The boost feature is very handy and does make a difference, however the section offering support on how to improve your score does not actually help. If this did actually help improve your score, it would make the service better value. It does offer a lot of useful features, including locking your score. This is an excellent feature as it stops any unwanted credit accounts being opened in your name, so therefore minimises the risk of fraud. Even with these two features, it’s a lot of money per month. It would be great if it was more accessible. The people that need it will not be able to use it. I know there is a free service through Experian, however it is very limited. The service needs to be more proactive in recommending ways to improve your score. I will cancelled my paid subscription due to the cost due to limited budget, yet another monthly payment was taken out of my account. I shall be contacting them today and if I receive excellent customer service, I shall update this review. Reviewed on: 15th October 2024

Bloody you can't contact them on the phone, everythi...

Bloody you can't contact them on the phone, everything is done online. I'm over 50s and not tech savvy for god sake Reviewed on: 18th September 2024

Good service view

Good service great knowledge advice Reviewed on: 24th August 2024

Accurate

Accurate and precise, always comes up with the results quickly. Reviewed on: 14th June 2024

Excellent service, free credit full report

Excellent service, free credit full report Reviewed on: 9th June 2024

Very simple to understand

Very simple to understand, you get regular updates and the rating helps make financial decisions Reviewed on: 7th June 2024

Experian are excellent for Credit check and other se...

Experian are excellent for Credit check and other services. Easy to use website. Once logged in it was very east to view current credit score to understand how well it is being managed. Reviewed on: 30th May 2024

Responsive customer service

I had an issue with my registration to the electoral roll not being updated for months. Customer service were responsive and explained clearly what was causing the delay Reviewed on: 24th May 2024

Easy to use and reliable system.

Easy to use and reliable system. The locked crest check function gives additional peace of mind. Reviewed on: 24th May 2024

Credit score check

Started using Experian to check my credit score. But really good at comparing interest rates and finding the best cards or loans for you. Reviewed on: 24th May 2024

Do you have a different Experian product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

There's still more to see!

Experian has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub