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first direct: Current Account reviews

Name: Current Account
Rating: 4.73 (1451 reviews)

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4.73

Based on 1,451 reviews, last reviewed 25th Mar 2026

8700% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

Great online banking. Great online banking. Very easy to set up. Reviewed on: 25th March 2026

Latest lowest rating:

1

I have been a customer of First Direct for 34 years... I have been a customer of First Direct for 34 years so I know this bank very well For 33 years I often recommended it to friends but this past year th... Read more Reviewed on: 29th October 2025

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About this product

The first direct 1st Account is a current account that can be opened in minutes.

If you’re eligible, you can get an interest free overdraft of £250. You won’t be charged debit card fees when spending abroad. If approved for an account, you’ll get a virtual card you can use straight away.

first direct 1st Account reviews help you find out what it’s really like to be a customer. If you’ve used first direct before, you can also leave a review and share your experience.

first direct Current Account reviews (1451)

Review of the first direct, Current Account:

Quick Service

Fast response to any issues and helpful at sorting things out quickly. Reviewed on: 25th May 2024

Good bank

I really like the bank. Nice and easy to use Reviewed on: 8th December 2019

Excellent Service

Have banked with First Direct for over 25 years.Will stay with them for the next 25 years ! Reviewed on: 30th November 2019

friendly, easy and secure

easy to navigate online and very secure, I can easily do all the things I need to do to manage my money. Been with them for over 30 years and wouldn't change. Reviewed on: 29th November 2019

Consistently excellent

My husband and I have had accounts with First direct for around 15 plus years. They have consistently provided excellent service, and we would not consider changing Banks. Reviewed on: 27th November 2019

Hassle Free

great bank, hassle free and nothing is too much trouble for them Reviewed on: 24th November 2019

Talk to a real person!

First direct are always helpful and it's easy to use their online or telephone service. Really appreciate being able to talk to a real person who knows their stuff every time I call Reviewed on: 23rd November 2019

Great easy customers service

Any problem results in a phone call to someone in the UK who knows what they are talking about Reviewed on: 23rd November 2019

Best Bank

Always a friendly service and very helpful Reviewed on: 22nd November 2019

Good

Good bank with great customer service Reviewed on: 22nd November 2019

Fantastic customer service

Great bank and brilliant customer service. Reviewed on: 22nd November 2019

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