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First Response Finance: Car finance reviews

4.94
Based on 6,931 reviews, last reviewed 5th Mar 2026
No new 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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0%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026
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Aiden wilox

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
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Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Excellent service

5
Really helpful for people like myself with not so great credit to get a Car on the road, made it so easy and understanding- a massive help Reviewed on: 13th August 2021

My Experience with First Response has been second to...

5
My Experience with First Response has been second to none, Nothing has been too big or to small for the company. I've even been looking at upgrading my car and they have been fantastic, Although ive only had my car just a little over a year they have helped me every step of the way. I would highly recommend them to friends and family. Reviewed on: 29th April 2025
Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 1st May 2025
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First Response Finance

It was good and I would tell everyone about it

5
It was good and no mass about and I would till family and friends Reviewed on: 29th April 2025
Reply from First Response Finance Thank you for the five-star review! Response date: 1st May 2025
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First Response Finance

I wasn’t having much luck with getting accepted for...

5
I wasn’t having much luck with getting accepted for finance on my first car and I really started to worry but as soon as these guys came along I felt so much better and at ease Reviewed on: 29th April 2025
Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 1st May 2025
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First Response Finance

Have a vehicle with them very quick and friendly ser...

5
Have a vehicle with them very quick and friendly service Reviewed on: 29th April 2025
Reply from First Response Finance Thank you for the five-star review! Response date: 1st May 2025
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First Response Finance

I've had several vehicles on finance never had an is...

5
I've had several vehicles on finance never had an issue 1st class at everything from start to finish Reviewed on: 29th April 2025
Reply from First Response Finance Thank you for the five-star review! Response date: 1st May 2025
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First Response Finance

It was made very easy very slick and took the stress...

5
It was made very easy very slick and took the stress out of making a new purchase Reviewed on: 29th April 2025
Reply from First Response Finance We’re happy that we could help you Ian! Response date: 30th April 2025
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First Response Finance

Excellent service and paid out only when I was happy...

5
Excellent service and paid out only when I was happy with the vehicle Reviewed on: 29th April 2025
Reply from First Response Finance We’re happy that we could help you Ian! Response date: 30th April 2025
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First Response Finance

Easy access to comfort life

5
Easy access to comfort life through First Response Finance Reviewed on: 29th April 2025
Reply from First Response Finance That's great to hear, thank you Oluwagbenga! Response date: 30th April 2025
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First Response Finance

Am very happy with their services

5
Am very happy with their services Reviewed on: 29th April 2025
Reply from First Response Finance Thank you Kwabena! We hope you're happy with your new vehicle. Response date: 30th April 2025
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First Response Finance

Very quick response, and everything was explained th...

5
Very quick response, and everything was explained thoroughly. Customer service was very polite 10/10. Reviewed on: 29th April 2025
Reply from First Response Finance That's great to hear, thank you Vicky! Response date: 30th April 2025
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First Response Finance