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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Excellent service

Really helpful for people like myself with not so great credit to get a Car on the road, made it so easy and understanding- a massive help Reviewed on: 13th August 2021

Great first experience off getting my first finance...

Great first experience off getting my first finance application. Great customer services, very helpfull Reviewed on: 29th April 2025

Reply from First Response Finance That's great to hear, thank you Ashley! Response date: 30th April 2025

Helpful and friendly

Been with First Responce for 20 years and have always been helpful and friendly staff make the process so much easier Reviewed on: 29th April 2025

Reply from First Response Finance It's great to see that you're a returning customer of ours Anthony! We’re happy that we could help you. Response date: 30th April 2025

So helpful quick an easy to deal with

So helpful quick an easy to deal with Reviewed on: 29th April 2025

Reply from First Response Finance That's great to hear, thank you Ben! Response date: 30th April 2025

Very easy to deal with, staff are really helpful and...

Very easy to deal with, staff are really helpful and friendly. Reviewed on: 29th April 2025

Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 29th April 2025

Absolutely fantastic service

Absolutely fantastic service, very professional and most importantly friendly team that made my dream motorbike purchase effortless. Thanks guys 100% Reviewed on: 29th April 2025

Reply from First Response Finance Thank you! We hope you're happy with your new van/car/bike/vehicle. Response date: 29th April 2025

Excellent help

Have me the finance to buy a car so I could carry on working. They talked to me directly about my situation and didn’t make a decision judged on what I looked like on paper Reviewed on: 29th April 2025

Reply from First Response Finance Thank you Amy, we'll be sure to let our team know that you’re happy with their service! Response date: 29th April 2025

Grate survive

Got my motorbike on finance bee so easy to deal with grate finance company Reviewed on: 29th April 2025

Reply from First Response Finance Thank you James! We hope you're happy with your new van/car/bike/vehicle. Response date: 29th April 2025

Friendly, professional and efficient!

Great customer service, made the process very easy and simple over the phone. explained in plain English and made me feel appreciated. Reviewed on: 29th April 2025

Reply from First Response Finance That's great to hear, thank you Dwayne! Response date: 29th April 2025

Very supportive in helping us choosing our knew car

Very supportive in helping us choosing our knew car Reviewed on: 29th April 2025

Reply from First Response Finance Thank you Craig, we'll be sure to let our team know that you’re happy with their service! Response date: 29th April 2025

This company logged a cifa warning against me.

This company logged a cifa warning against me. Accused me of fraud with absolutely no evidence this is ridiculous I'm not the only one they have done this too, as a result this has destroyed my finances, think twice before going with this company. Reviewed on: 29th April 2025

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