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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

Read all reviews See your review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Great experience

Very easy to setup with great customer care. Reviewed on: 13th August 2021

Brilliant service all thw way through my finance.

Brilliant service all thw way through my finance. Would definstly recommend and continue using them Reviewed on: 29th April 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 29th April 2025

Needed a new car and got one, simple and easy

Needed a new car and got one ……easy process Reviewed on: 29th April 2025

Reply from First Response Finance We’re happy that we could help you! Response date: 29th April 2025

Perfection

Everything just so simple ,,,1 word PERFECT . Reviewed on: 29th April 2025

Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 29th April 2025

Friendly customer service, helped me to negotiate my...

Friendly customer service, helped me to negotiate my car finance. No complaints Reviewed on: 29th April 2025

Reply from First Response Finance Thank you Graham, we’re happy that we could help you! Response date: 29th April 2025

It was straight forward from start to finish very ef...

It was straight forward from start to finish very efficient and well mannered on the phone no pressure. No problems at all Reviewed on: 29th April 2025

Reply from First Response Finance Thank you Cora, we'll be sure to let our team know that you’re happy with their service! Response date: 29th April 2025

First response has been greatness for myself, easily...

First response has been greatness for myself, easily accepted and sorted out what felt like instantly, I will definitely use again in the future. Reviewed on: 29th April 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 29th April 2025

Brilliant service very helpful polite and knowledgea...

Brilliant service very helpful polite and knowledgeable Reviewed on: 29th April 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 29th April 2025

They were excellent by telling g me what I could pur...

They were excellent by telling g me what I could purchase and opened the field for choice, made sure the car was as expected and as good as offered for, very responsible that I knew all information before committing, peace of mind for me, easy to deal with and actually felt like they were more than just a company, looking out for me. Reviewed on: 29th April 2025

Reply from First Response Finance Thank you John, we’re happy that we could help you! Response date: 29th April 2025

Smooth and easy to set up, online processes made thi...

Smooth and easy to set up, online processes made things really customer friendly Reviewed on: 29th April 2025

Reply from First Response Finance Thank you Craig! Response date: 29th April 2025

Easy process, give me credit when struggled to get f...

Easy process, give me credit when struggled to get from others Reviewed on: 29th April 2025

Reply from First Response Finance Thank you Susan! Response date: 29th April 2025

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First Response Finance: Car finance reviews

No new 5 star reviews

300% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

First Response Finance Car finance reviews (6931)

Great experience

Brilliant service all thw way through my finance.

Needed a new car and got one, simple and easy

Perfection

Friendly customer service, helped me to negotiate my...

It was straight forward from start to finish very ef...

First response has been greatness for myself, easily...

Brilliant service very helpful polite and knowledgea...

They were excellent by telling g me what I could pur...

Smooth and easy to set up, online processes made thi...

Easy process, give me credit when struggled to get f...

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