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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

Read all reviews See your review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Great experience

Very easy to setup with great customer care. Reviewed on: 13th August 2021

The best insurance provider ever !

The best insurance provider ever ! Reviewed on: 28th April 2025

Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 29th April 2025

No issues.

No issues, happy with everything Reviewed on: 28th April 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 29th April 2025

I was worried about being turned down for finance bu...

I was worried about being turned down for finance but First Response Finance provided gave me a variety of options. I was kept informed throughout the process and it was a relaxed experience. I would definitely recommend them if you are looking to finance a vehicle. I’ll be back to them when it’s time for a new vehicle. Well done and keep up the good work. Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Pete! Response date: 29th April 2025

First response have went above and beyond sourcing c...

First response have went above and beyond sourcing cars for me and checking in daily to see how I was getting on whilst viewing cars etc Reviewed on: 28th April 2025

Reply from First Response Finance Thank you Sinead, we’re happy that we could help you! Response date: 29th April 2025

With all my issues I’ve had with mental Heath and lo...

With all my issues I’ve had with mental Heath and losing my job this guys where awesome in helping me find away around things to realise the stress and not to worry Reviewed on: 28th April 2025

Reply from First Response Finance Thank you David, we’re happy that we could help you! Response date: 29th April 2025

Exceptional service paired with outstanding customer...

Exceptional service paired with outstanding customer support. Reviewed on: 28th April 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 29th April 2025

Very helpful and quick service

Very helpful staff! Provided lots of information and made the process very smooth. Reviewed on: 28th April 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 29th April 2025

When indeed a new car customer service was so helpfu...

When indeed a new car customer service was so helpful and understanding with my request Reviewed on: 28th April 2025

Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 29th April 2025

The best service I ever received

The best service I ever received Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you! Response date: 29th April 2025

Cant ault them

Had 3bikes with them now. Quick and easy to deal with. Reviewed on: 28th April 2025

Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 29th April 2025

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First Response Finance: Car finance reviews

No new 5 star reviews

300% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

First Response Finance Car finance reviews (6931)

Great experience

The best insurance provider ever !

No issues.

I was worried about being turned down for finance bu...

First response have went above and beyond sourcing c...

With all my issues I’ve had with mental Heath and lo...

Exceptional service paired with outstanding customer...

Very helpful and quick service

When indeed a new car customer service was so helpfu...

The best service I ever received

Cant ault them

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