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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Excellent service

Really helpful for people like myself with not so great credit to get a Car on the road, made it so easy and understanding- a massive help Reviewed on: 13th August 2021

Quick decision.

Quick decision. Good service. Nice communication Reviewed on: 28th April 2025

Reply from First Response Finance Thank you for the five-star review Krzyszto! Response date: 30th April 2025

Helped me get a car when no one else would was brill...

Helped me get a car when no one else would was brilliant service as they ring and talk to you about your financial situation rather than just going with a computer Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you! Response date: 30th April 2025

Had a really great experience with First Response Fi...

Had a really great experience with First Response Finance Easy to set up and very reasonable Reviewed on: 28th April 2025

Reply from First Response Finance Thank you Benedict, we’re happy that we could help you! Response date: 30th April 2025

Very helpful and a simple process

Very helpful and a simple process Reviewed on: 28th April 2025

Reply from First Response Finance Thank you Jak for the five-star review! Response date: 30th April 2025

Just simply amazing , love how helpful the people we...

Just simply amazing , love how helpful the people were on the phone Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you Brandon! Response date: 30th April 2025

No nonsense

Car was great easy to deal with smooth transition Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Derek! Response date: 30th April 2025

Excellent customer service!

Excellent customer service! Overall brilliant experience from the start. Reviewed on: 28th April 2025

Reply from First Response Finance Thank you Steph for the five-star review! Response date: 30th April 2025

Good finance options.

Good finance options. As a young drive they provided me a chance to own my own car with options viasible for my money situation Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Rebecca! Response date: 30th April 2025

Excellent from start to finish, kept me updated ever...

Excellent from start to finish, kept me updated every step. Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Natasha! Response date: 30th April 2025

They are fast and reliable.

They are fast and reliable. I really enjoy there service Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you! Response date: 30th April 2025

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