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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Excellent service

Really helpful for people like myself with not so great credit to get a Car on the road, made it so easy and understanding- a massive help Reviewed on: 13th August 2021

Hassle free this is the second car I have financed w...

Hassle free this is the second car I have financed with them can’t fault them and would hopefully use them again for my next car in the future Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Shaun! Response date: 30th April 2025

First response the peoples choice...

Very friendly and efficient and helped with the purchase of the car far better than my previous car finance with Moneybarm who were not very helpful from start to finish Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you Vincenzo! Response date: 30th April 2025

Astraghtforward online system

First Responce has a very straghtforward online application system. No calls or anything needed. Just fill in the details and you are done. Best Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Anique! Response date: 30th April 2025

The prefect car finance company

Had a few car finance loans now with first response after getting rejected from bigger lenders. Payments are so easy with the application and you can adjust it to suit your needs, so bigger deposit, longer terms etc all to make it more affordable for you, decision on finance is really quick and it's all transparent online, even when changing vehicles you can do the part ex value and it works out all your payments, which was good for me as I wanted to downgrade and have cheaper and it let me view exactly what I wanted and it's perfect. Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Terry! Response date: 30th April 2025

I have been a long standing customer of first respon...

I have been a long standing customer of first response and have always had good service and fair payments for my credit history. The team will always be on hand to help when needed. Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Leah! Response date: 30th April 2025

Excellent service and experience through this financ...

Excellent service and experience through this finance company Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Corey! Response date: 30th April 2025

Easy and straight forward.

Easy and straight forward. No issues at all - hassle free Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Tracy! Response date: 30th April 2025

Very helpful like to put customers at ease

Very helpful like to put customers at ease Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you Helen! Response date: 30th April 2025

Everything was done so quickly, from applying to rev...

Everything was done so quickly, from applying to reviving my car. And anyone o spoke to was we helpful and efficient. Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you! Response date: 30th April 2025

Very helpful

Very easy to set up finance, staff helpful, can't complain! Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Jay! Response date: 30th April 2025

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