Smart Money People Logo

First Response Finance: Car finance reviews

4.94
Based on 6,931 reviews, last reviewed 5th Mar 2026
No new 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026
Aiden wilox's avatar
Aiden wilox

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Great experience

5
Very easy to setup with great customer care. Reviewed on: 13th August 2021

Quick and easy

5
Simple, easy application process. Quick service Reviewed on: 28th April 2025
Reply from First Response Finance Thank you Jen for the five-star review! Response date: 30th April 2025
First Response Finance's avatar
First Response Finance

Fast and easy.

5
Fast and easy. the application process is so simple and so fast. Reviewed on: 28th April 2025
Reply from First Response Finance We’re happy that we could help you Charles! Response date: 30th April 2025
First Response Finance's avatar
First Response Finance

Very helpful ppl helped me all the way and gave exce...

5
Very helpful ppl helped me all the way and gave excellent advice Reviewed on: 28th April 2025
Reply from First Response Finance We’re happy that we could help you Jason! Response date: 30th April 2025
First Response Finance's avatar
First Response Finance

Easy process and lovely staff!

5
Easy process and lovely staff! I had my car finance sorted and the car on my drive within the week, couldn’t have asked for anything better. Reviewed on: 28th April 2025
Reply from First Response Finance We’re happy that we could help you Whitney! Response date: 30th April 2025
First Response Finance's avatar
First Response Finance

Great customer service

5
Great customer service thank you for providing me with car finance Reviewed on: 28th April 2025
Reply from First Response Finance That's great to hear, thank you Tara! Response date: 30th April 2025
First Response Finance's avatar
First Response Finance

So straight forward

5
So straight forward and easy to understand Reviewed on: 28th April 2025
Reply from First Response Finance That's great to hear, thank you Kenneth! Response date: 30th April 2025
First Response Finance's avatar
First Response Finance

Excellent financial services it's very easy to car f...

5
Excellent financial services it's very easy to car finance Reviewed on: 28th April 2025
Reply from First Response Finance That's great to hear, thank you Firoz! Response date: 30th April 2025
First Response Finance's avatar
First Response Finance

Excellent in everything

5
Everything from start to beginning was very smooth I even recommend my uncle and his one went smooth aswell Reviewed on: 28th April 2025
Reply from First Response Finance Thank you Marcel for the five-star review! Response date: 30th April 2025
First Response Finance's avatar
First Response Finance

Was quick, easy and simple to apply with fast quick...

5
Was quick, easy and simple to apply with fast quick responses Reviewed on: 28th April 2025
Reply from First Response Finance Thank you John for the five-star review! Response date: 30th April 2025
First Response Finance's avatar
First Response Finance

The staff were great, sadly the first vehicle that I...

5
The staff were great, sadly the first vehicle that I bought had to be returned as it was sold in a dangerous condition. They were fantastic they all got a full refund and help me sort a very good quality vehicle. Reviewed on: 28th April 2025
Reply from First Response Finance We’re happy that we could help you Darren! Response date: 30th April 2025
First Response Finance's avatar
First Response Finance