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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Great experience

Very easy to setup with great customer care. Reviewed on: 13th August 2021

Good service, highly recommend

Overall no problems or issues. Tailored to your budget. Quick process and once found a car was easy straightforward. Would definitely use them again. Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you! Response date: 30th April 2025

Used on multiple occasions.

Used on multiple occasions. Never had any issue. Reviewed on: 28th April 2025

Reply from First Response Finance It's great to see that you're a returning customer of ours Andrew! We hope you're happy with your new vehicle. Response date: 30th April 2025

Faultless from start to finish.

Faultless from start to finish. Kirsty gave me advice about dealers and nothing was too much trouble even when I changed the vehicle I originally wanted several times. All went very smoothly and after visiting dealer and seeing vehicle I drove away the same day. Reviewed on: 28th April 2025

Reply from First Response Finance Thank you Adam, we'll be sure to let our team know that you’re happy with their service! Response date: 30th April 2025

Easy to apply and quick decision

Easy to apply and quick decision Reviewed on: 28th April 2025

Reply from First Response Finance Thank you James for the five-star review! Response date: 30th April 2025

Was great they helped me straight away was fast and...

Was great they helped me straight away was fast and reliable with kind customer service Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you Chloe! Response date: 30th April 2025

Great company , excellent customer service , will re...

Great company , excellent customer service , will recommend to anyone who acquired car finance , I’ve been with them for a few years . Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Ramsay! Response date: 30th April 2025

Best of the best !!

Been with them 5 years now fantastic people fabulous company Reviewed on: 28th April 2025

Reply from First Response Finance It's great to see that you're a returning customer of ours Anthony! We hope you're happy with your new vehicle. Response date: 30th April 2025

Very easy to work with to get motorcycle finance

Very easy to work with to get motorcycle finance Reviewed on: 28th April 2025

Reply from First Response Finance Thank you Allen for the five-star review! Response date: 30th April 2025

The car I wanted was a little high in millage but fi...

The car I wanted was a little high in millage but first response still got me a deal I could afford Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you Simon! Response date: 30th April 2025

Car finance made easy

Quick to apply , easy process, fast response with acceptance Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you Mark! Response date: 30th April 2025

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