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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Great experience

Very easy to setup with great customer care. Reviewed on: 13th August 2021

And very quick service

Easy application process And very quick Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Mike! Response date: 30th April 2025

very easy fast and very friendly team

very easy fast and very friendly team Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Umair! Response date: 30th April 2025

The best car finance experience ever

I was introduced to First Response Finance when I was looking to change my car. I was struggling to find a creditor that would help me. First Response were extremely welcoming and gave me the best rates for someone in my situation. Everything was sorted so quickly and efficiently and I had my new car in no time! Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Winter! Response date: 30th April 2025

Excellent service

The experience I’ve had from start to finish has been incredible and that’s why I was happy to renew for a new car Reviewed on: 28th April 2025

Reply from First Response Finance It's great to see that you're a returning customer of ours Daniel! We hope you're happy with your new car. Response date: 30th April 2025

10/10... Fantastic Company

Fantastic customer service and communication from start to finish. I find the new car process very stressful and FR helped take alot of that stress away. They are helpful, friendly and professional with all processes and actions explained clearly. They even assisted myself when having issues with a dealer over warranty concerns. I cannot recommend FR enough and I will 100% be using them for my next car. Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you Victoria! Response date: 30th April 2025

Very good and helpful.

Very good and helpful. Got my loan in 3 days of applying. Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Jaeden! Response date: 30th April 2025

Very helpful with everything that i needed aetting u...

Very helpful with everything that i needed aetting up finance Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Dale! Response date: 30th April 2025

Good communication throughout!

Good communication throughout! Put finance in place very quickly! Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Mark! Response date: 30th April 2025

Great first finance!

Never used car finance before but they made it simple and easy to do and keep you updated with any and all changes well in advance. Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you! Response date: 30th April 2025

Fantastic experience.

Fantastic experience. Friendly professional support Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you Mandy! Response date: 30th April 2025

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