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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

Read all reviews See your review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Great experience

Very easy to setup with great customer care. Reviewed on: 13th August 2021

Very straigh tforward process.

Very straigh tforward process. Knowledgeable staff who were very helpful at every stage of my application. Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you John! Response date: 30th April 2025

Excellent service

First response have always been so helpful from the start to the end of the process. They are the only car finance I have used with my last three cars, very happy with their service. Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Natalie! Response date: 30th April 2025

Very pleasant and simple and went very well

Very pleasant and simple and went very well Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Ian! Response date: 30th April 2025

Absolutely amazing!!

Absolutely amazing, went well out there way to ensure everything was smooth and easy Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Arron! Response date: 30th April 2025

The only finance company willing to give me finance.

The only finance company willing to give me finance. So 10 out of 10. Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Liam! Response date: 30th April 2025

Very easy to deal with & very supportive

Very easy to deal with & very supportive Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Keeley! Response date: 30th April 2025

Excellence at its finest

I wanted credit to get a car and you stepped up and provided me some without hesitation thank you Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you John! Response date: 30th April 2025

Got finance to buy car about £5k was easy and...

Got finance to buy car about £5k was easy and quick Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Claire! Response date: 30th April 2025

Very helpful and great understanding with peace in m...

Very helpful and great understanding with peace in mind Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you David! Response date: 30th April 2025

Easy to deal with, very simple processes I had a dec...

Easy to deal with, very simple processes I had a decision in minutes at a very good price would definitely be a returning customer in the future for my car finacing Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Nick Response date: 30th April 2025

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