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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Great experience

Very easy to setup with great customer care. Reviewed on: 13th August 2021

Excellent service l

All professional, and very customer focused Reviewed on: 28th April 2025

Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 29th April 2025

This company placed a cifa warning against me accuse...

This company placed a cifa warning against me accused me of fraud with absolutely no evidence what so ever, absolutely ridiculous. So here's a marker against them. Reviewed on: 26th April 2025

All my family have these thay deffo the best 10 all...

All my family have these thay deffo the best 10 all the way for us to them Reviewed on: 24th April 2025

Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 28th April 2025

Highly recommend never had any problems

Highly recommend never had any problems Reviewed on: 21st April 2025

Reply from First Response Finance That's great to hear, thank you! Response date: 28th April 2025

Was honest easy to use and to speak to

Was honest easy to use and to speak to Reviewed on: 21st April 2025

Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 28th April 2025

Great Company

Financed 2 cars with first response finance when all other lenders said no Reviewed on: 21st April 2025

Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 28th April 2025

Satisfactory purchase of my car with affordable paym...

Satisfactory purchase of my car with affordable payment Reviewed on: 2nd March 2025

Reply from First Response Finance Thank you Suz, we’re happy that we could help you! Response date: 18th March 2025

Best in class

First response is the first finance company that I can possibly recommend from beginning to end. They provide a five-star experience second to none with remarkable customer service and keen rates. Reviewed on: 23rd August 2024

Reply from First Response Finance We’re happy that we could help you! Thank you for the five-star review! Response date: 23rd August 2024

Simply brilliant!

Simply brilliant! Wish all companies could display such a great customer service ethic. Reviewed on: 9th August 2024

Reply from First Response Finance Thank you for the five-star review Matt! Response date: 12th August 2024

Every time I've contacted you everything has been so...

Every time I've contacted you everything has been sorted there and then Reviewed on: 19th July 2024

Reply from First Response Finance Thank you for the five-star review Arthur! Response date: 22nd July 2024

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