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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Great experience

Very easy to setup with great customer care. Reviewed on: 13th August 2021

outstanding organisation

helpful , kind , put customers first Reviewed on: 6th June 2024

Highly recommend

I used them to finance a scooter, everything was simple and well explained Reviewed on: 6th June 2024

Brilliant company

Brilliant company, first time insuring a car easy from start to finish Reviewed on: 6th June 2024

We good in fast customers care and service after tak...

We good in fast customers care and service after taking finance even confirmed how is the car etc Reviewed on: 6th June 2024

So helpful & there when needed!

So helpful & there when needed! Awesome company, but friendly. Reviewed on: 6th June 2024

Great service

Very professional and understanding to my needs Reviewed on: 6th June 2024

Excellent customer service

Can’t fault the guys they are absolutely brilliant passed my test last year and and made setting up everything so smooth and easy highly recommend. Reviewed on: 6th June 2024

GREAT COMPANY FOR FINANCE

Great company nothings ever a hassel to them always willing to help Reviewed on: 6th June 2024

Very simple and easy, very helpful in helping me fin...

Very simple and easy, very helpful in helping me find the right car for the right price Reviewed on: 6th June 2024

I love the whole experience from chosing a car until...

I love the whole experience from chosing a car until receiving it . Company does hpi checks makes sure it's good value for the price being sold . This is the 2nd car I have used with first response they are reasonable and understanding with all circumstances Reviewed on: 6th June 2024

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