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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Great experience

Very easy to setup with great customer care. Reviewed on: 13th August 2021

Friendly and fast

Friendly fast and easy to do, was impressed at how easy it was to get finance Reviewed on: 2nd May 2024

Really helpful and informative when I reached out re...

Really helpful and informative when I reached out regarding car finance. Non judgemental and understanding of my financial position. Reviewed on: 2nd May 2024

Everything was wasy to deal with

Everything was wasy to deal with Reviewed on: 2nd May 2024

Car Finance

Great service very easy and smooth Reviewed on: 2nd May 2024

I am on my 4th car from 1st response easy to work...

I am on my 4th car from 1st response easy to work with only downside is Apr does not not come down much apart from that they are a good company to deal with Reviewed on: 2nd May 2024

A* company

Very good company to work with never any problems Reviewed on: 1st May 2024

Car loanVery poquick no nonsense amazing service

Very polite quick no nonsense amazing service Reviewed on: 1st May 2024

Outstanding customer service

When deciding to upgrade mycar the customer service team were brilliant at.making sure I was in control and happy and understood everything . Reviewed on: 1st May 2024

No issue I rang they sorted it all out signed online...

No issue I rang they sorted it all out signed online no trouble at all Reviewed on: 1st May 2024

THEY DEFINATELY GET MY VOTE

THEY ARE WILLING TO LISTEN TO WHAT YOU NEED AND DO WHATEVER THEY CAN TO HELP YOU. THEY UNDERSTOOD THAT DUE TO MY FAMILY INCREASING I NEEDED A BIGGER VEHICLE AND ALTHOUGH MY CREDIT RATING IS'NT THE BEST WE WERE STILL ABLE TO COME TO AN AGREEMENT THAT WAS AFFORDABLE FOR ME AND MY FAMILY. Reviewed on: 1st May 2024

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