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First Response Finance: Car finance reviews

4.94
Based on 6,931 reviews, last reviewed 5th Mar 2026
No new 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026
Aiden wilox's avatar
Aiden wilox

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Great experience

5
Very easy to setup with great customer care. Reviewed on: 13th August 2021

Quick, easy.

5
Quick, easy. Very professional. Helpful. Every step explained fully, from phone call to choosing a car and driving it away. Reviewed on: 25th April 2024

Very helpful from the start right up to the end and...

5
Very helpful from the start right up to the end and any questions where answered asap Reviewed on: 25th April 2024

Did not have any problems getting any finance with t...

5
Did not have any problems getting any finance with them at all. Very helpful Reviewed on: 25th April 2024

Just a pleasant transition,and heard really good rep...

5
Just a pleasant transition,and heard really good reports from this provider.i wouldn't hesitate to use them again in the future.great all round from start to finish Reviewed on: 25th April 2024

Good rates good company very happy

5
Good rates good company very happy Reviewed on: 25th April 2024

Easy stress free and excellent customer service

5
Easy stress free and excellent customer service Reviewed on: 25th April 2024

Very helpful and talked me through the whole process...

5
Very helpful and talked me through the whole process of buying my car Reviewed on: 25th April 2024

Very quick and professional service better than othe...

5
Very quick and professional service better than other finance companies. Funds sorted out and paid to car dealership straight away and was able to drive away. Reviewed on: 25th April 2024

quick response

5
quick response very helpful fully explained the agreement Reviewed on: 25th April 2024

Responsive and good service when needed it

4
Responsive and good service when needed it Reviewed on: 25th April 2024