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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Great experience

Very easy to setup with great customer care. Reviewed on: 13th August 2021

On the ball

Updates regularly, communication of any upcoming payments. Reviewed on: 25th July 2022

Been a customer with them for many years years

Not once have First Response Finance never let me down as a customer. They are always there to help. Been a few times where I have missed a payment and they are more than will to help with sorting the payment out. Any problems with the car they are always on the end of the phone. Anyone with bad credit I would recommend them to First Response Finance. And they do ther best for you to get you in the car that you want. Reviewed on: 25th July 2022

Amazing company

Very helpful and understanding of my disabilities. Great company Reviewed on: 25th July 2022

Amazing the way they help.

Fantastic experience and they always ready to help. I recommend to family and friends. Reviewed on: 25th July 2022

Excellent service

Friendly and quick service no hassle when going to pick up car everything sorted just drive away Reviewed on: 25th July 2022

Great fantastic service first resoinse

Not good at typing things but gotta admit really good straight forward people and fantastic service.. these guys helped me alot and would recommend them a 1000 percent they help in every way Reviewed on: 25th July 2022

Great work

I have had a view deals through first response finance and they have been helpful and great. Reviewed on: 25th July 2022

Easy, quick, reliable!

First Response Finance has been nothing but helpful to me. I would recommend it to friends and family who need the extra help with financing a car. The team members are very helpful and informative and this is affordable and reliable. Thank you! Reviewed on: 25th July 2022

Friendly and very helpful service/staff

I was wanting to purchase a new car, I already had finance through the company and the very helpful staff were through everything with me very thoroughly and explained everything clearly to me. Reviewed on: 25th July 2022

Amazing service

I was struggling trying to get finance on a car in 2020 as my credit was not great. First response where amazing. They called me up and spoke through my financial sitution to see if it was affordable for me asked me why i got myself into the low score category. They where then able to see it was affordable and now i am actually onto my second car with them. Anytime you need to speak to them they are always polite and respectful. Reviewed on: 25th July 2022

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