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First Response Finance: Car finance reviews

4.94
Based on 6,931 reviews, last reviewed 5th Mar 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026
Aiden wilox's avatar
Aiden wilox

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Great experience

5
Very easy to setup with great customer care. Reviewed on: 13th August 2021

Excellent

5
Very professional and understanding Reviewed on: 23rd July 2022

Excellent

5
Excellent never had a problem Reviewed on: 23rd July 2022

First Class Service

5
Outstanding Customer Support, very knowledgeable and helpful staff Reviewed on: 23rd July 2022

Just happy they gave me a chance

5
Thank you for giving me a chance even tho my credit AS been bad Reviewed on: 23rd July 2022

Highly recommend!!!

5
this is the second time I use First Response Finance , and only one thing I can say that in the future I will also use this Company Reviewed on: 23rd July 2022

Best for finance

5
Very helpful staff and best in finance Reviewed on: 23rd July 2022

Customer Satisfaction

5
Helpful and very professional in dealing customers. Awesome experience. Reviewed on: 23rd July 2022

Friendly, reliable company

5
This is the second car finance I've taken out with first response. They make these stress of finding a car a pleasure. I wouldn't use another company ever again. Reviewed on: 23rd July 2022

Amazing so supportive team

5
I am so happy with them they work well with me and help me when I needed the most Reviewed on: 23rd July 2022

Purchase of a car

5
The customer service was very good and very kind, the process was very quick and very professional. Overall, everything was great Reviewed on: 23rd July 2022