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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Great experience

Very easy to setup with great customer care. Reviewed on: 13th August 2021

Good service

Very quick with a decision and good all round responce Reviewed on: 23rd July 2022

1st class

1st class service. I even managed to speak to a real person during the application. Reviewed on: 23rd July 2022

Excellent company

The process to apply for finance was quick and simple. It was easy to upload my documents that were required and it’s super easy to go onto my online account to check my finance details and update any personal details! Reviewed on: 23rd July 2022

Fast amazing service

This is my second loan with first response so happy I was accepted cheaper then another company I was offered so really happy great customer service Reviewed on: 23rd July 2022

Have been with your company for 12 months and find them brilliant to work with

Excellent company to be with had loads phone calls and your team have helped me all the way Reviewed on: 23rd July 2022

Brilliant company

We have been with first response for a few years now. They have been brilliant everytime we have been in touch, especially when I passed my test and was looking for my first car. 100% recommend and have recommended to varies friends Reviewed on: 23rd July 2022

Easy finance

Very good service sorted everything out over phone and internet getting finance has never been easier Reviewed on: 23rd July 2022

Great finance deals

Used this company many years never had any problems very knowledgeable staff everything explained in simple terms and very approachable if you have any questions would highly recommend friends and family Well done first response team Reviewed on: 23rd July 2022

First response finance

Needed to get a vehicle to get to work. They helped me the whole what as if someone was right next to me helping me step by step. I have been using them the last two years and can not fault them on anything. Great service absolutely stress free Reviewed on: 23rd July 2022

Amazing

I have a very low credit score and first response did everything they could to get me the finance that was right for me very happy Reviewed on: 23rd July 2022

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