Smart Money People Logo
Go to business site
Share this page
Link copied

First Response Finance: Car finance reviews

View other First Response Finance products
4.94
Based on 6,931 reviews, last reviewed 5th Mar 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026
Aiden wilox's avatar
Aiden wilox

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K
Read all reviews See your review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Great experience

5
Very easy to setup with great customer care. Reviewed on: 13th August 2021
Belfastboi's avatar
Belfastboi

Excellent service

5
First Response Finance gave me hope when I most needed it. Reviewed on: 23rd July 2022
Sue Thom's avatar
Sue Thom

The best

5
These guys are the best every time i have rang up allyways quick to answer and very friendly and fast to deal with your enquiry Reviewed on: 23rd July 2022
Adam Green's avatar
Adam Green

Very helpful and friendly

5
Very helpful very friendly no stress very easy to deal with from start to finish keep you up dated all the way though and they go that little bit more to help old school family business feel, morals from a big company Reviewed on: 23rd July 2022
Smithy's avatar
Smithy

Excellent service

5
A very well run company, organised, transparent company. Would definitely stick with them for future car finances Reviewed on: 23rd July 2022
Ousman Tangara 's avatar
Ousman Tangara

Really great customer service

4
Really helpful staff, do their upmost to help you and if there are any problems will do their best to sort them out Reviewed on: 23rd July 2022
yvonne davies's avatar
yvonne davies

Very good service

4
Friendly service and fast service would recommend them to family and friends. Reviewed on: 23rd July 2022
wils's avatar
wils

Brilliant ant

5
Always willing to help and always make sure you understand Reviewed on: 23rd July 2022
Stevewmitchell5@gmail.com 's avatar
[email protected]

Excellent service

5
I have a poor credit rating and the day before five finance companies turned me down. When first response rang me and told me they could help, I was sceptical, but once they explained how they worked I went ahead with the application and was accepted. I was first paying weekly and when I changed jobs and was paid monthly, I ran them up, answered quickly, sorted payment details out, without hesitation. I have informed them I will be having operation soon and could be off work for six weeks and may not be able to make payment whilst off work.they said no problem , just keep us updated. Fantastic service, friendly service couldn't ask for better service . Reviewed on: 23rd July 2022
Alan Murphy 's avatar
Alan Murphy

First class

5
Very helpful setting up the account, excellent customer services Reviewed on: 23rd July 2022
Chris Blount's avatar
Chris Blount

Put First Response First

5
Been with them for years now. Always fair and considerate. So easy and accommodating. Reviewed on: 23rd July 2022
Gwyn's avatar
Gwyn

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill