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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Great experience

Very easy to setup with great customer care. Reviewed on: 13th August 2021

Brilliant customer service

I was really nervous about getting finance but the customer service team were really helpful and answered all my questions. 10/10! Reviewed on: 22nd July 2022

Quick and smart finance

It was very easy to organise the car finance and and affordable payments. Reviewed on: 22nd July 2022

Fast hassle free finance

Having bad credit is so restrictive and often a hole so hard to get out of first response helped me get my car n freedom again Thanks xx Reviewed on: 22nd July 2022

The best

the best experience I had with them Reviewed on: 22nd July 2022

highly recommended

could not recommend this company highly enough .. super quick decision .. easy application ... staff very experienced and helpful the app is amazing allows me to pay in little extras when possible ... no worries with this company Reviewed on: 22nd July 2022

amazing company

amazing finance company alway there 2 help Reviewed on: 22nd July 2022

Highly recommended

Excellent and very helpful service Reviewed on: 22nd July 2022

Saved my skin!

When my previous car was written off and I couldn't afford to buy another, I seriously thought that my motoring days were over. My credit history isn't brilliant and at age 74 I thought that I wouldn't be able to get credit. However, First Response came to the rescue and I was able to purchase a not too old Ford Focus. The process was amazingly quick and straightforward and age wasn't a barrier. Perhaps you should change your name to Fast Response. Reviewed on: 22nd July 2022

Excellent

Helpful polite staff will go out of their way to accommodate ,highly recommend Reviewed on: 22nd July 2022

Best finance on the market. Simple

I got refused finance every where. First response trusted me and took a massive gamble. And I’ve successfully been with them for 7years now. And they are ever so helpful. With sorting payments, accepting payment holidays. Honestly they are the best. And I’ve already recommended 4 of my family. Wouldn’t go anywhere else. Thank you first response Reviewed on: 22nd July 2022

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