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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Great experience

Very easy to setup with great customer care. Reviewed on: 13th August 2021

Great service

The customer service was outstanding Reviewed on: 22nd July 2022

Very professional

Brilliant set up & service from the world go Reviewed on: 22nd July 2022

Amazing

Amazing company alway there to help and advise If they think your struggling there never pushy and talk you through your options to help you through the bad times and the good Been using these for years and always will Reviewed on: 22nd July 2022

Brilliant

Absolutely amazing would highly recommend and the staff are brilliant and polite if u need finance then go to first response finance Reviewed on: 22nd July 2022

Outstanding service.

Very easy and quick service. Staff are very helpful and friendly Reviewed on: 22nd July 2022

Fantastic company

Wow what a fantastic company they do go above and beyond which is hard to find these days its been a pleasure dealing with first response Reviewed on: 22nd July 2022

The Best

First Response are the BEST car finance company, they are extremely customer focused in making sure we have the best experience, I bought a car from Scarborough and it needed a 3 piece clutch then a gearbox and first response and the dealership worked together to make sure the correct work was carried out, ive been with first response for nearly 2 years now and I wouldnt want to use any other finance company the staff are amazing. Thank you all for all your support and helping me get back on the road Reviewed on: 22nd July 2022

Keep on going First Response Finance

Fast approval, great customer service! Highly recommended Reviewed on: 22nd July 2022

Yoo notch

One of the best car finances out there Reviewed on: 22nd July 2022

Efficient.

I loved the efficiency of the company in every way. They dealt with me so quickly it was amazing and there's payment plan was better than other companies I have tried. Reviewed on: 22nd July 2022

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