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First Response Finance: Car finance reviews

4.94
Based on 6,932 reviews, last reviewed 31st Mar 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
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Latest highest rating:

5

I was considered for the Car finance with no complic... I was considered for the Car finance with no complicated questions or forms even though my credit score was poor..Bravo and thank you for helping peop... Read more Reviewed on: 31st March 2026
Carolin s's avatar
Carolin s

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6932)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Fantastic

5
Would recommend them to every one friendly and great to chat with Reviewed on: 22nd July 2022

Excellent service and very helpful

5
I'm now onto my 2nd car with this company,they are outstanding from start to finish,very helpful staff members,and I'm very happy to be a customer to them. Reviewed on: 22nd July 2022

Exceptionally exceptional

5
As a 1st time buyer i found this service to be excellent helping me through all the details of purchasing a new car , I have recommended 1st Responce to a number of buyers since Reviewed on: 22nd July 2022

Great customer service, always helpful

5
I had a few bad experiences with car dealers and FRF were always they to help , very understanding, took the stress away , would definitely recommend Reviewed on: 22nd July 2022

Great service

5
Best company everrrrr!!!!! Would definetly recommend Reviewed on: 22nd July 2022

Very friendly and helpful staff

5
Always positive interactions with the staff, very friendly and helpful, they never speak to you like you're just "another customer" Reviewed on: 22nd July 2022

Very good service

5
Can’t complain at all, very good service Reviewed on: 22nd July 2022

Excellent

5
Simple to set up fast and very helpful customer services highly recommend Reviewed on: 22nd July 2022

Great service

5
Great service, very easy to deal with. Fast service and helpful Reviewed on: 22nd July 2022

Awesome awesome awesome

5
There are amazing if I didnt understand a question then they would explain to me all ways polite an happy to help whatever the situation is Reviewed on: 22nd July 2022