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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (6930 reviews)

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4.95

Based on 6,930 reviews, last reviewed 20th Feb 2026

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Would not even give this place 1 star . Would not even give this place 1 star . Got a car on finance from tollbar motors from first response finance and had problems from day 1 with the car ... Read more Reviewed on: 5th February 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6930)

Review of the First Response Finance, Car finance:

Great experience

Very easy to setup with great customer care. Reviewed on: 13th August 2021

Been with first for around a year.

Been with first for around a year. Whenever IV had to contact them they have been fantastic at sorting out any issues IV had Reviewed on: 12th June 2025

Reply from First Response Finance We’re happy that we could help you! Response date: 13th June 2025

Brilliant service would recommend definitely

Brilliant service would recommend definitely Reviewed on: 12th June 2025

Reply from First Response Finance Thank you! Response date: 13th June 2025

Good Very good from start to finish

Very good from start to finish very happy with the finance deal Reviewed on: 12th June 2025

Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 13th June 2025

Very happy with first response

I am extremely happy with how fast and easy my claim was handled. The people who work there were very nice and professional. I would definitely recommend Reviewed on: 12th June 2025

Reply from First Response Finance Thank you! We hope you're happy with your new van/car/bike/vehicle. Response date: 13th June 2025

They made me feel so at ease.

They made me feel so at ease. They ensured all my questions were answered and nothing was too much. They didn’t make me feel stupid if I didn’t understand anything and everything was super smooth going and very easy and straightforward. I couldn’t recommend them enough both me and my sister have cars through first response and I wouldn’t go elsewhere now. Reviewed on: 12th June 2025

Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 13th June 2025

Great service and prompt no hassle

Great service and prompt no hassle Reviewed on: 12th June 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 13th June 2025

Absolutely fantastic.

Absolutely fantastic. Easy, easy to understand. Everything is explained. Absolutely brilliant. I totally recommend First Response Finance. Reviewed on: 12th June 2025

Reply from First Response Finance Thank you! We hope you're happy with your new van/car/bike/vehicle. Response date: 13th June 2025

They were very courteous all the way through the pro...

They were very courteous all the way through the process of me getting my car and when I got my car, they rang me up if that I am happy with the car and I said yes with no problems Reviewed on: 12th June 2025

Reply from First Response Finance That's great to hear, thank you! Response date: 13th June 2025

Second purchase and not last for sure.

Second purchase and not last for sure. Amazing service Reviewed on: 12th June 2025

Reply from First Response Finance That's great to hear, thank you Przemyslaw! Response date: 17th June 2025

Very helpful to get me a car.

Very helpful to get me a car, very helpful after sale too Reviewed on: 12th June 2025

Reply from First Response Finance Thank you Tinika for the four-star review! Response date: 17th June 2025

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